Nurses' perception regarding patient safety climate and quality of health care in general hospitals in Japan

Abstract

Aim To clarify perceptions of nurses towards patient safety climate and quality of health care in Japan. Background Nurses' perceptions of patient safety climate and quality of health care services are not well‐known. Method The survey was conducted at general hospitals with 200 beds or more using the Patient Safety Climate Scale and the Modified multiple‐item scale for consumer perceptions of health care service quality. Results Significant positive correlations were found among nurses’ perception towards patient safety and health care service quality. The experience of nurses as members of the committee on patient safety and their employment position did not show any significant difference in the perception towards patient safety and health care services quality. Perceptions of health care service quality were lower among those with 6– to 10‐year experience than with over 21 years. Conclusion In the perception of nurses and nurse managers’ continuous improvement, perceptions towards patient safety were related to reliability, assurance, responsiveness and empathy in health care service quality. Implications for Nursing Management Generalist nurses with 21 years or more experiences in multiple departments showed high perception towards health care service quality. Experienced nurses’ perceptions of activities to improve patient safety and quality of health care services are important.

Patient Safety Climate, Quality of Care, and Intention of Nursing Professionals to Remain in Their Job During the COVID-19 Pandemic

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“…Quando as ações envolvem a punição e responsabilização individual há uma deterioração na segurança do paciente e na qualidade dos cuidados, pois reduz a prontidão dos profissionais para relatar incidentes. (27) Nesse aspecto, vale destacar um estudo no qual identificou-se que o reconhecimento de uma cultura justa influencia o empoderamento psicológico de enfermeiros, que, por sua vez, afeta o desenvolvimento de atividades voltadas para a segurança do paciente. (28) Dentre as limitações, destaca-se o recrutamento de instituições para constituírem os cenários de estudo, diante dos cadastros com endereços eletrônicos desatualizados, dificultando a apresentação dos propósitos e do projeto da investigação, assim como o receio demonstrado pelos serviços de diálise em permitir a avaliação de aspectos sensíveis às práticas gerenciais.…”

Nurses' safety climate, quality of care, and standard precautions adherence and compliance: A cross‐sectional study

“…Patient safety and safety climate in healthcare commonly describe safety culture (Olds et al., 2017). This distinctive culture is demonstrated in how the organization and involved individuals conduct and manage risks and safety behaviors (Nakano et al., 2021; Reis et al., 2018). Safety culture is usually evaluated by a valid and reliable safety climate assessment tool (Gehring et al., 2015; Glarcher et al., 2022; Sexton et al., 2006).…”