“…Nakaoka, Mitani, Tomizawa, and Shibutani (2016) found that inadequate information‐sharing between nurses and NAs could lead to ineffective patient care. Nurses can access information about patients' diseases, care requirements, and medical decisions, whereas NAs can access valuable patient information through providing regular care (Kunimatsu, 2015; Potter & Grant, 2004), which can also be used to support nurses' work (Lindh Falk, Hult, Hammar, Hopwood, & Abrandt, 2017). As frontline care providers, NAs develop close relationships with patients, and often have information on contextual matters, such as patients' home lives and their feelings regarding hospitalization, which may differ from information obtained by nurses.…”