“…While staff in LTC are well-positioned to identify clinical indicators that may suggest that death is near, such as decreased participation in social activities, reduced food and fluid intake, and increased time in bed (Cable-Williams and Wilson, 2014), their close relationships with residents sometimes preclude them from associating these signs with imminent dying (Cable-Williams and Wilson, 2014). To address this challenge, triggering mechanisms, such as the Palliative Performance Scale, can be used alongside clinical judgment to help attune staff to residents who may be transitioning from restorative care to palliative care and remind staff to engage in discussions with their families about symptoms and expectations associated with dying (Gill et al, 2011;Kaasalainen et al, 2014a). Indeed, when such triggering mechanisms are used to activate EOL communication with families in the form of EOL care conferences, families report having a better understanding of what to expect in the final days of life and feeling involved in EOL care planning (Parker et al, 2016;Durepos et al, 2018).…”