Nursing management of aggression in a <scp>S</scp>ingapore emergency department: A qualitative study

Tan, Mei Fen; Lopez, Violeta; Cleary, Michelle

doi:10.1111/nhs.12188

Cited by 33 publications

(30 citation statements)

References 27 publications

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“…All the nurses in the current study noted that waiting a long time to receive services or be visited by a physician is an unmet expectation among patients, and this observation is also referenced in earlier studies (Hahn et al., ; Tan, Lopez, & Cleary, ; Vezyridis et al., ) .This factor should be specifically considered at both the individual and organisational levels. At the individual level, appropriate interactions among healthcare service providers, particularly nurses, must be emphasised because nurses are among the first people to have contact with patient and relatives.…”

Section: Discussionsupporting

confidence: 75%

Antecedents and consequences of workplace violence against nurses: A qualitative study

Najafi

Fallahi-Khoshknab

Ahmadi

et al. 2017

Journal of Clinical Nursing

108

126

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Section: Discussionsupporting

confidence: 75%

Antecedents and consequences of workplace violence against nurses: A qualitative study

Najafi

Fallahi-Khoshknab

Ahmadi

et al. 2017

Journal of Clinical Nursing

108

126

View full text Add to dashboard Cite

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“…There was broad geographical variation in the primary studies: 13 were conducted in Australia, three were from the USA, three from the UK, and a study each from Canada, Cyprus, Italy, Jordan, Lebanon, Morocco, Nigeria, Palestine, Singapore, and Taiwan . Twenty‐seven (93%) studies scored 50–100% in the mixed methods appraisal tool indicating moderate to high quality.…”

Section: Resultsmentioning

confidence: 99%

Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

Cabilan

Johnston

2019

Emerg Medicine Australasia

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Occupational violence (OV) is a daily risk for ED staff. It contributes to staff stress, sick leave, turn‐over and burn‐out, and limits the capacity of staff to provide unimpeded quality care to patients and their families. Many factors contribute to incidents of OV; however, early detection of such risk factors could pre‐empt incidences of OV during ED episodes of care. A five‐stage methodological framework for scoping reviews was used to identify, summarise and synthesise OV risk factors from five key databases. A validated tool was used to appraise the quality of included studies. Independent evaluation by the reviewers was used throughout. Patient factors were extracted and described from 24 methodologically and geographically diverse papers. Methodological quality for these studies varied from moderate to high. A total of 34 OV risk factors were identified. Although there was variation in, and differences between, staff‐perceived and objective (documented) OV risk factors, patient risk factors can be categorised into three main groups: clinical presentation, behaviours and past history. Five existing ED OV risk assessment tools were identified, with limited supporting evidence for each. The results support the development of a reliable and validated OV risk assessment tool to be initiated at triage.

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“…; Tan et al . ). Evidence suggests that aggressive incidents towards staff in the ED environment remain largely unreported (Hogarth et al .…”

Section: Introductionmentioning

confidence: 97%

Safety, risk, and aggression: Health professionals’ experiences of caring for people affected by methamphetamine when presenting for emergency care

Usher

Jackson

Woods

et al. 2017

Int J Mental Health Nurs

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The crystalline form of methamphetamine, commonly known as crystal meth (crystal methamphetamine) or ICE, is a highly-addictive and powerful stimulant. Users of crystal meth often require emergency care, and are associated with a substantial burden of care by emergency care providers. The aim of the present qualitative study was to explore health professionals' experiences of providing care for patients affected by ICE who presented to the emergency department (ED). Nine semistructured interviews were conducted. The major theme, 'staying safe', was revealed, in which participants described their experiences of being exposed to potentially unsafe situations, and their responses to challenging behaviours, including aggression. The findings highlight the need for ED staff to understand the nature of ICE use and its adverse impact on the mental and physical health of users. Furthermore, it is clear that establishing and maintaining safety in the emergency care setting is of utmost importance, and should be a priority for health-care managers.

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Nursing management of aggression in a Singapore emergency department: A qualitative study

Cited by 33 publications

References 27 publications

Antecedents and consequences of workplace violence against nurses: A qualitative study

Antecedents and consequences of workplace violence against nurses: A qualitative study

Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

Safety, risk, and aggression: Health professionals’ experiences of caring for people affected by methamphetamine when presenting for emergency care

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