“…Social media was used as a tool in government or international health policy/strategy/guidelines development in 13 included studies. 47,54,57,59,60,65,70,71,75,76,79,81,85 Examples of relevant activities include policy makers gathering public response to drafts of health policy through Twitter, 54,60 consumers or organisations using social media to organise and advocate for policy changes, 75,76,81 and organisations using social media platforms as a virtual space in which to conduct discussions and consultations on guidelines or strategy with stakeholders. 57,70,71 Social media was used by health services to gather data from key stakeholders to inform their QI or design activities in 12 included studies.…”