“…Decision making on the use or avoidance of restraints is complicated on the one hand by various external factors, such as institutional policy, legal and ethical issues, family and other societal pressures, and nurses’ professional values; and on the other hand by a number of internal factors, such as nurses’ personal values, attitudes and personal dilemmas (Kikuta, 1991; Morse & McHutchion, 1991; Scherer et al ., 1991; Werner et al ., 1994; Janelli et al ., 1995; Mahoney, 1995; Molassiotis & Newell, 1996; Sullivan‐Marx, 1996). It has been argued that the elimination of restraint use will require changes in nurses’ actions as well as in environmental conditions (Blakeslee et al ., 1991; Morse & McHutchion, 1991; Rader, 1991; Kayser‐Jones, 1992; Schirm et al ., 1993; Kolanowski et al ., 1994; Mahoney, 1995; Nelson, 1995; Phillips et al ., 1996).…”