“…From the perspective of foreign families, language barriers may result in dissatisfaction with care [ 14 ]; difficulties in utilizing health care services [ 14 , 15 ] and reduced quality of care [ 16 , 17 , 18 ]. In the clinical routine in general and particularly in pediatric palliative care, different strategies such as the involvement of (professional) translators are used to overcome language barriers between care providers and patients/families [ 13 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 ]. The importance of the awareness and education of cultural characteristics is acknowledged by many healthcare providers, but is perceived as insufficient [ 26 , 27 , 28 ].…”