Nurture, bureaucracy and re-balancing the mind and heart

Rogers, Anita

doi:10.1080/02650530120090629

Cited by 14 publications

(12 citation statements)

References 5 publications

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“…Spirituality is used to sell products and to influence employees to seek personal contentment rather than to critique corporate self‐interest (Carrette & King 2005). In the context of healthcare, increasing managerialism and bureaucracy have been cited as significant sources of frustration for nurses, impeding the caring behaviours that provide meaning for their work (Rogers 2001, Wong 2004). In the face of this frustration, some prominent nursing theorists have argued that the integration of spirituality is essential for the long term health and revitalisation of the profession (Carson & Koenig 2004, Watson 2005).…”

Section: Critiques Of Current Conceptualisationsmentioning

confidence: 99%

Conceptualising spirituality and religion for healthcare

Pesut

Fowler

Taylor

et al. 2008

Journal of Clinical Nursing

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Section: Critiques Of Current Conceptualisationsmentioning

confidence: 99%

Conceptualising spirituality and religion for healthcare

Pesut

Fowler

Taylor

et al. 2008

Journal of Clinical Nursing

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“…It has been pointed out that in contemporary social work, with an emphasis on best value, economy, efficiency and effectiveness, the centrality of relationship and emotion is neglected (Gorman 2000;Rogers 2001). In other words the reactions of 'the heart' are undervalued; 'the mind' predominates and is overvalued.…”

Section: Introductionmentioning

confidence: 99%

Social workers, resilience, positive emotions and optimism

Collins¹

2007

Practice

109

101

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Literature on stress and social work emphasises the importance of the structural and organisational context for social work. Less attention has been given to differences between social workers that enable them to deal with demands and find satisfaction and rewards in their work. Literature drawn from psychology can offer some guidance to social workers, focusing on resilience, positive emotion and optimism. A great deal has been written about resilience, children and young people; much less about resilience, adults and social workers. Resilience is an adaptive state and personality trait evident in many people, including social workers, but it is influenced by many variables, such as culture. Positive emotions amidst negative events are further important elements in the psychological resilience of, and coping by, social workers. Three kinds of coping relating to positive affect have been identified: positive appraisal, goal-directed/problemfocused work and the infusion of ordinary events with meaning. Their implications for social work are explored. Optimism is another important personality difference that is significant in social workers' helping endeavours. Recent research on, and criticisms of, optimism are noted. There are important implications related to resilience, positive emotions and optimism for the selection of social work students, the development of social workers' knowledge and understanding of these topics, and for the support of social workers in their daily work.

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“…In the spreading logic of the market, which aligns with market liberalism and notions of flexibility and individual freedom (Fournier, 2000), economic rationality is privileged over emotion. The emotional dimensions of relationship in the social work profession become subservient to the administrative and managerial process that dominates it (Rogers, 2001;Gunaratnam & Lewis, 2001). Social workers are assisted in hiding from emotional engagement with the users of service by the bureaucratic requirements and processes that emphasize procedural fairness and impartial judgment (Rogers, 2001).…”

Section: Discussionmentioning

confidence: 99%

Tension of Managerial Change in the Emotional Labour of Social Work

Leung¹,

Wong²

2006

The International Journal of Knowledge, Culture, and Change Man

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This paper is based on an empirical study of the experience of the welfare professionals in Hong Kong, in the face of a series of management reform instigated by the Government to enhance accountability. The study identifies compassion fatigue among the practising social workers, which is compounded by an evasion of trust created by intensified competition within and among welfare organizations. The managerialist reforms engender cognitive and emotional dissonance among the welfare professionals, upon the simultaneous imposition of divergent values from managerialism and social work professionalism. The paper discusses the dynamics contributing to the compassion fatigue, and reveals the tension between quality talk and managerial control in the emotional labour of social work. We propose that if the managerial reforms are to realize their good intention of enhancing the quality and effectiveness of human services, greater attention needs to be rendered to their emotional impact on those who deliver the emotional labour.

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Nurture, bureaucracy and re-balancing the mind and heart

Cited by 14 publications

References 5 publications

Conceptualising spirituality and religion for healthcare

Conceptualising spirituality and religion for healthcare

Social workers, resilience, positive emotions and optimism

Tension of Managerial Change in the Emotional Labour of Social Work

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