O04 Perceptions and attitudes of health professionals towards the use of artificial Intelligence chatbots for sexual and reproductive health advice: a mixed-methods study

Opening the digital doorway to sexual healthcare: Recommendations from a Behaviour Change Wheel analysis of barriers and facilitators to seeking online sexual health information and support among underserved populations

“…Further, the overwhelming volume of sources and information, need for inclusivity and personal relevancy of information, and preferences for online support to be delivered synchronously have been reported previously among sexual minority women (76) and African American youth (75), and young people (38,77,78). Moreover, concerns about the adequacy of online information and support has been reported previously (73,74,79) and the acceptability of online support for simple tasks is in line with research regarding HCPs' views of chatbots for sexual health (73). Overall, the consistency of these findings with research with other populations indicates that addressing the barriers and enhancing the facilitators from this current study will improve online sexual health information and support for many beyond this sample.…”

“…Further, many of our barrier and facilitators findings are consistent with previous literature, offering a novel perspective from a diverse sample of underserved populations. Privacy benefits and concerns (38,57,(71)(72)(73)(74) and the value of video and audio options and simplicity (e.g., 29,38,75) have been previously reported amongst a range of populations. Further, the overwhelming volume of sources and information, need for inclusivity and personal relevancy of information, and preferences for online support to be delivered synchronously have been reported previously among sexual minority women (76) and African American youth (75), and young people (38,77,78).…”