Occupational stress, attitudes, and health problems in the information systems professional

Ivancevich, John M.; Napier, H. Albert; Wetherbe, James C.

doi:10.1145/358413.358432

Cited by 85 publications

(34 citation statements)

References 4 publications

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“…For example, early IS research on stress investigated such workplace stressors as rapid technological changes, time pressure, and workload and overload (Ivancevich, Napier, & Wetherbe, 1983;Weiss, 1983) and their impact on workplace strain (Baroudi, 1985;Bartol, 1983;Ivancevich et al, 1983;Weiss, 1983). Recently, the IS field has adopted a more technology-centric approach to stress research, an approach that has been termed technostress.…”

Section: Organizational Stress and Techno-stressmentioning

confidence: 99%

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Brooks¹,

Longstreet²,

Califf³

2017

THCI

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Abstract:Using social media is the most common activity on the Internet, and much research has examined the phenomenon. While the current literature focuses on the positives of using social media, there is a comparative lack of research on its negative effects, especially in the context of the workplace. Research has identified one critical negative impact of contemporary technology as technostress, which refers to stress induced by information and communication technologies. In this paper, we apply distraction-conflict theory (DCT) to the literature on social media, technostress, and addiction to theorize that one can view social media in the workplace as a distraction conflict, which, in turn, can induce technostress and, subsequently, Internet addiction. To test this theoretical model, we conducted a survey on 1731 participants recruited from Mechanical Turk. The survey examined the similarities and differences between two popular social media platforms: Facebook and YouTube. Overall, the results provide support for positive associations between the distraction felt from social media and social media-induced technostress and between social mediainduced technostress and Internet addiction. While Facebook and YouTube have similarities, we found notable differences as well. This study contributes to the IS field by using DCT as a novel and valuable lens through which researchers and practitioners can think about the negative effects of using social media at work. The paper also offers insight into implications for research, practice, and future research areas.

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Section: Organizational Stress and Techno-stressmentioning

confidence: 99%

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Brooks¹,

Longstreet²,

Califf³

2017

THCI

View full text Add to dashboard Cite

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“…They work long hours, according to tight schedules, often in crisis mode, where the projects and the technology may change quickly (D'Mello & Sahay, 2007). Their work environment is one of voracious user demand and deadlines with the constant threat of technical obsolescence (Ivancevich, Napier, & Wetherbe, 1983 They have to compete with the customers' own employees (Imparato & Harari, 1994).…”

Section: The Work Environment Of It Consultantsmentioning

confidence: 99%

The motivation of information technology consultants: The struggle with social dimensions and identity

Wallgren

Hanse

2011

Hum Ftrs & Erg Mfg Svc

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Increasingly, customer companies hire external information technology (IT) consultants, often on a special project basis. These consultants are employees of professional service firms, although they receive their assignments from the hiring companies, report to them, and are supervised by them. Using semistructured interviews with 12 IT consultants in Sweden, we examine the factors that influence their work motivation, including the effect of this dual allegiance-to the service firm and to the customer company. The data indicate that the primary motivators are the variety in tasks and the opportunity to influence and/or manage an entire project. Neither monetary incentives nor the consultancy firm norms are strong motivators. A factor that affects work behavior and motivation is the subordinate identity that IT consultants must assume with their powerful clients. The article concludes with practical suggestions for managers who seek to understand what motivates employees who work at a distance, under external control. C 2011 Wiley Periodicals, Inc.

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“…This area of research has not reached a consensus, but some of the job characteristics that IT professionals find stressful include: communication, rewards and promotions, time pressure and deadlines, work overload, job ambiguity, role conflict, career development, perceived job control, training, user demands, coworkers, supervisors, and organizational factors (Carayon-Sainfort, 1992;Ivancevich et al, 1983;1985;Lim and Teo, 1999;Longenecker et al, 1999;Saleh and Desai, 1986;Sethi et al, 1999).…”

Section: The Measurement Model: Building the Hypothesesmentioning

confidence: 99%

Performance and strain levels of it workers engaged in rapidly changing environments

2010

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Technological changes ripple through information technology (IT) development environments. IT professionals must often incorporate these changes into their job or risk obsolescence. This paper looks at the effects of technological change, and focuses on job environment conditions which affect individual performance, health, and well-being by applying person-job fit theory to software developers that have moved to an object-oriented development approach. Heretofore, the literature on person-job fit has viewed its effects statically, disregarding the effects of change. The current research recognizes the dynamics of the IT workplace and investigates the impact of a rapidly changing job environment on individual IT workers by including a comparison of fit at two different points in time. Results indicate that for a change in job environment, individuals whose professional needs match what is supplied by the job fare better in terms of strain and performance. By devoting attention to supplying IT workers who are facing increasing amounts of change with job environment dimensions these workers need, managers are able to direct their efforts toward the job environment dimensions that may improve worker performance and reduce the ill-effects of stress and strain. This, in turn, may have positive effects on overall system development. This study provides insights for managers regarding the pressures felt by software developers moving to a new development environment, and contributes to the person-job fit literature by incorporating a technological change in job environment. ACM Categories: D.1.5 Object Oriented Programming; D.2.9 Management.

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Occupational stress, attitudes, and health problems in the information systems professional

Cited by 85 publications

References 4 publications

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

The motivation of information technology consultants: The struggle with social dimensions and identity

Performance and strain levels of it workers engaged in rapidly changing environments

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