Occupational stress in the ED: a systematic literature review

Basu, Subhashis; Qayyum, Hasan; Mason, Suzanne

doi:10.1136/emermed-2016-205827

Cited by 114 publications

(112 citation statements)

References 67 publications

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“…In the current study, ER nurses reported more experience in general incivility compared with those in other nursing departments. Such result is consistent with the findings of Basu, Qayyum, and Mason (), in which emergency department staff members experienced high work volume. These nurses should make rapid decisions under pressure, thereby carrying a considerable burden of responsibility.…”

Section: Discussionsupporting

confidence: 92%

Workplace incivility and its influence on professional quality of life among nurses from multicultural background: A cross‐sectional study

Alshehry

Alquwez

Almazan

et al. 2019

Journal of Clinical Nursing

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Aims and Objectives To investigate the workplace incivility of nurses working in two Saudi hospitals and analyse its influence on the nurses’ professional quality of life (ProQOL). Background The prevalence and economic impact of workplace incivility cannot be overstated and disregarded. To the current authors’ knowledge, no extensive study on this topic has been conducted in Saudi Arabia. The influence of workplace incivility to ProQOL of nurses from different cultural backgrounds has never been thoroughly investigated. Design Descriptive, cross‐sectional design. Methods A sample of 378 nurses working in two government hospitals in Saudi Arabia were surveyed using the Nursing Incivility Scale and the ProQOL Scale version 5 from February to May 2018. A multivariate multiple regression analysis was conducted to analyse the multivariate effect of workplace incivility on the nurses’ ProQOL. The study adhered to the STROBE guideline (See Supporting Information File 1). Results The nurses perceived a moderate level of workplace incivility from the different sources of uncivil acts measured in this study. Among the five sources of incivility explored in this study, the nurses reported the majority of workplace incivility experienced from patients/visitors (M = 2.44, SD = 0.80), while the lowest was from supervisors (M = 1.90, SD = 0.66). The mean scores of the respondents in the compassion satisfaction, burnout and secondary traumatic stress subscales were 36.50 (SD = 6.30), 26.43 (SD = 4.81) and 26.47 (SD = 6.06), respectively. General incivility, supervisor incivility, physician incivility and patient/visitor incivility showed a significant multivariate effect on the three ProQOL subscales. Conclusions Nurses’ experience of workplace civility and its sources were associated with ProQOL. Relevance to clinical practice. The findings of this study can be used as guide in establishing human resource policies towards achieving nurses’ needs, reducing workplace incivility and improving ProQOL.

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Section: Discussionsupporting

confidence: 92%

Workplace incivility and its influence on professional quality of life among nurses from multicultural background: A cross‐sectional study

Alshehry

Alquwez

Almazan

et al. 2019

Journal of Clinical Nursing

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“…Die Aussagekraft des Gratifikationskrisenmodells wird in ver schiedenen Arbeiten erkennbar: Nguyen et al [8] beschreiben in einem systematischen Review die Heterogenität des Auftretens von Gratifikationskrisen bei Mitarbeitern in verschiedenen Gesund heitssystemen. Die Bedeutung von Stress in Notaufnahmen für die Entstehung von Gratifikationskrisen ist in einigen Studien belegt [9]. Zusammenhänge zwischen dem Auftreten kardiovaskulärer Erkrankungen und dem Vorliegen beruflicher Gratifikationskrisen konnten wiederholt gefunden werden [10].…”

Section: Introductionunclassified

Berufliche Gratifikationskrisen im Rettungsdienst – Eine Querschnittstudie zu Häufigkeit und Einflussfaktoren bei hauptamtlich tätigem Rettungsdienstpersonal

Berth

Rohleder

2018

Psychother Psych Med

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“…However, there is also evidence that individual focused approaches, such as mindfulness and stress management as well as structural or organisational strategies can result in a clinically meaningful reduction in measures of burnout in physicians 22. Both approaches may be required to reduce attrition 23. Preparing the workforce from the outset for the reality of what a working life in the ED is likely to take out of them, while lobbying powerfully for organisational change to tackle systemic stressors and helping trainees learn to adapt and to grow in a challenging working environment are likely to be important contributors to developing a workforce that can flourish career-long.…”

Section: What Do They Need To Be Able To Do?mentioning

confidence: 99%