Older adults’ acceptance of fully automated vehicles: Effects of exposure, driving style, age, and driving conditions

Haghzare, Shabnam; Campos, Jennifer L.; Bak, Katherine; Mihailidis, Alex

doi:10.1016/j.aap.2020.105919

Cited by 57 publications

(29 citation statements)

References 43 publications

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“…Across the four different test rides, passengers mentioned the driving style of the shuttle less frequently, as they gained experiences with it. Previous research shows that driving style has been also shown to be an important factor for acceptance of AVs in the older population [56]. Regarding factors that would increase their perceived safety, the option to contact someone in a control room was mentioned most often.…”

Section: Discussionmentioning

confidence: 98%

Factors Influencing and Contributing to Perceived Safety of Passengers during Driverless Shuttle Rides

Claudia¹,

Zankl²,

Klieber³

et al. 2021

Future Transportation

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This study investigates the perceived safety of passengers while being on board of a driverless shuttle without a steward present. The aim of the study is to draw conclusions on factors that influence and contribute to perceived safety of passengers in driverless shuttles. For this, four different test rides were conducted, representing aspects that might challenge passengers’ perceived safety once driverless shuttles become part of public transport: passengers had to ride the shuttle on their own (without a steward present), had to interact with another passenger, and had to react to two different unexpected technical difficulties. Passengers were then asked what had influenced their perceived safety and what would contribute to it. Results show that perceived safety of passengers was high across all different test rides. The most important factors influencing the perceived safety of passengers were the shuttle’s driving style and passengers’ trust in the technology. The driving style was increasingly less important as the passengers gained experience with the driverless shuttle. Readily available contact with someone in a control room would significantly contribute to an increase in perceived safety while riding a driverless shuttle. For researchers, as well as technicians in the field of autonomous driving, our findings could inform the design and set-up of driverless shuttles in order to increase perceived safety; for example, how to signal passengers that there is always the possibility of contact to someone in a control room. Reacting to these concerns and challenges will further help to foster acceptance of AVs in society. Future research should explore our findings in an even more natural setting, e.g., a controlled mixed traffic environment.

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Section: Discussionmentioning

confidence: 98%

Factors Influencing and Contributing to Perceived Safety of Passengers during Driverless Shuttle Rides

Claudia¹,

Zankl²,

Klieber³

et al. 2021

Future Transportation

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“…A widely lauded benefit of smart technologies amongst our participants was the use of AVs to support independence and mobility, should they lose their driver's license. This benefit is little reported in literature reviews of community views on smart aging [27,29,35,36,41], as these primarily focus on smart homes and wearables, but it is noted in papers focusing only on AVs [42,43]. Hagzare et al (p. 2) [43] suggest that acceptance by older people relates to the balance between "the perceived reliability of the system and the perceived benefits of the technology" and that, in participants with exposure to AVs, coherence between their driving style and the driving style of the AV (e.g., aggressive or cautious) may impact on their acceptance.…”

Section: Discussionmentioning

confidence: 99%

“…This benefit is little reported in literature reviews of community views on smart aging [27,29,35,36,41], as these primarily focus on smart homes and wearables, but it is noted in papers focusing only on AVs [42,43]. Hagzare et al (p. 2) [43] suggest that acceptance by older people relates to the balance between "the perceived reliability of the system and the perceived benefits of the technology" and that, in participants with exposure to AVs, coherence between their driving style and the driving style of the AV (e.g., aggressive or cautious) may impact on their acceptance. This is in line with our findings that technologies should be individually tailored, rather than 'one size fits all'.…”

Section: Discussionmentioning

confidence: 99%

Older Adults’ Perspectives of Smart Technologies to Support Aging at Home: Insights from Five World Café Forums

Street

Barrie

Eliott

et al. 2022

IJERPH

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Globally, there is an urgent need for solutions that can support our aging populations to live well and reduce the associated economic, social and health burdens. Implementing smart technologies within homes and communities may assist people to live well and ‘age in place’. To date, there has been little consultation with older Australians addressing either the perceived benefits, or the potential social and ethical challenges associated with smart technology use. To address this, we conducted five World Cafés in two Australian states, aiming to capture citizen knowledge about the possibilities and challenges of smart technologies. The participants (n = 84) were aged 55 years and over, English-speaking, and living independently. Grounding our analysis in values-based social science and biomedical ethical principles, we identified the themes reflecting the participants’ understanding, resistance, and acceptance of smart technologies, and the ethical principles, including beneficence, non-maleficence, autonomy, privacy, confidentiality, and justice. Similar to other studies, many of the participants demonstrated cautious and conditional acceptance of smart technologies, while identifying concerns about social isolation, breaches of privacy and confidentiality, surveillance, and stigmatization. Attention to understanding and incorporating the values of older citizens will be important for the acceptance and effectiveness of smart technologies for supporting independent and full lives for older citizens.

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“…Several studies often show a tendency that older people have a lower acceptance towards current technologies. This may be because their cognitive abilities have decreased, and the difficulty of using modern technological devices has increased [73,74]. Becic et al [75] concluded that they still act conservatively and avoid the potentially harmful consequences of new technologies.…”

Section: Word-of-mouth or Digital Media In Agricultural Smesmentioning

confidence: 99%

Word of Mouth, Digital Media, and Open Innovation at the Agricultural SMEs

Wicaksono

Nugroho

Lakner

et al. 2021

Journal of Open Innovation: Technology, Market, and Complexity

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Small and medium enterprises (SMEs) must continue to combine technology and market adaptation or open innovation to sustain their business. One of these ways is to promote their products and services extensively. This study investigated the best media to promote SMEs in the local agricultural markets of Hungary. This study uses an approach of asking consumers where they receive information about SMEs and their determinants. Research questionnaires were distributed to 156 consumers who purchased agricultural products on the Budapest Central Market Hall. The data were analyzed using a binary logistic model. The studies showed that consumers obtain market information through word-of-mouth and digital media. Older consumers tend to receive information through word-of-mouth, while consumers who rarely interact with others or who are educated or foreign choose digital media. Therefore, SMEs in Hungary’s local agricultural markets have yet to focus on developing promotional activities through these two media. For the future, recommendations are given to SMEs in Hungary to maintain the quality of products and services and to develop two-way communication in digital media (e-WOM).

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Older adults’ acceptance of fully automated vehicles: Effects of exposure, driving style, age, and driving conditions

Cited by 57 publications

References 43 publications

Factors Influencing and Contributing to Perceived Safety of Passengers during Driverless Shuttle Rides

Factors Influencing and Contributing to Perceived Safety of Passengers during Driverless Shuttle Rides

Older Adults’ Perspectives of Smart Technologies to Support Aging at Home: Insights from Five World Café Forums

Word of Mouth, Digital Media, and Open Innovation at the Agricultural SMEs

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