Older people and their use of mobile devices: Issues, purpose and context

Azuddin, Muna; Malik, Sofianiza Abd; Abdullah, Lili Marziana; Mahmud, Murni

doi:10.1109/ict4m.2014.7020610

Cited by 8 publications

(5 citation statements)

References 14 publications

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“…"Facebook" and "Facebook for HTC" were labeled as Facebook. 2 In this paper we focus on the number of accesses, the time and day of access, and the type of connection (Wi-Fi or mobile data) used when the app was accessed.…”

Section: Description Of the Data Setmentioning

confidence: 99%

“…As other research indicates, personal values and interests change over the lifetime (B. L. Neugarten, 1996) and personal communication patterns and the use of media evolve as we grow old, as Ling, Bertel, & Sundsoy (2012) have demonstrated in analyzing differences in SMS use between different age groups. Stereotypes surrounding ICT use may contribute significantly to digital inequalities, as they deploy implicit modes of operation that may shape social behaviors (Greenwald & Banaji, 1995), including ICT skills (Lagacé et al, 2015) Studies that track online individual behavior have multiplied recently, and older people have started to be included in such analyses (Azuddin, Malik, Abdullah, & Mahmud, 2014;Pang et al, 2015). Tracking online activities offers new ways of achieving an accurate understanding of users' behaviors (Gonçalves & Ramasco, 2009) that partially correlates with reported use (Boase & Ling, 2013).…”

Section: Introductionmentioning

confidence: 99%

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Beyond WhatsApp: Older people and smartphones

Rosales

Fernández-Ardèvol

2016

Ro. Comm. & PR

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<p>This paper analyzes how older people, living in Spain, use smartphones and smartphone applications. Using a mixed methods approach, we compare quantitative results obtained by tracking mobile app usage amongst different generational samples with qualitative, focus-group discussions with active smartphone users. A sample of Spanish smartphone users were tracked during one month in the winter of 2014 (238 individuals, aged 20 to 76 years-old). This was followed by three focus group sessions conducted in the spring of 2015, with 24 individuals aged 55 to 81. As we learned, WhatsApp is currently the most popular application used by people of all ages, including older adults. Smartphones increasingly are playing a central role in the life of older participants, although the frequency of app access is negatively correlated with age. On the other hand, as our data indicates, older adults also use a number of different types of apps that are distinct from that of younger users. Older participants access personal information manager apps (calendar, address book and notes) more often than other age groups. And comparatively, older participants use the smartphone less often in stable locations (home, office, relatives’ home) with Wifi than somewhere else and with mobile data. As we argue, differences in age seem to reflect the evolution in personal interests and communication patterns that change as we grow older. Our study captures new trends in smartphone usage amongst this cohort. It also indicates how a combination of methods may help to assess the validity of the log and qualitative data. We highlight the relevance of conducting careful generational studies in smartphone use and some of the potentials and limitations of making predictive studies of ICT use as we change throughout the life course. Finally, we assert the value of the inclusion of older representatives within research, which ultimately may influence public decisions and the design of new technologies.</p>

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Section: Description Of the Data Setmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Beyond WhatsApp: Older people and smartphones

Rosales

Fernández-Ardèvol

2016

Ro. Comm. & PR

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“…Previous literature described elderly as passive mobiles users, and they merely used their mobile phones for emergency and security purpose (Kurniawan, 2006); and males are frequent mobile users than female elderly (Kurniawan, 2008). Based on previous literature (Nasir, Hassan, & Jomhari, 2008;Wong, 2011;Azuddin, Abd Malik, Abdullah, & Mahmud, 2014;Wong, Ibrahim, Hamid, & Mansor, 2017), the problems faced by the elderly using mobile phones are (i) form factors and user interface (UI) of mobile phone device: rubbery buttons, small screen display, small buttons, colours, backlighting and text characters for viewing; (ii) cognitive decline: difficult to recall functions, having memory difficulties of remembering own mobile phone numbers, complexed menu arrangement; (iii) motivational issues: comfortable of using mobile phones for emergency only, not familiar of other smartphone functions except calling and SMS, fear of installing mobile applications, and getting help from family members (i.e. children, grandchildren); (iv) physical impairment or decline in motor skills, vision and hearing: eyesight problems in viewing messages and saving contact numbers, bulky shape and mobile phone to fit on hands; (v) circle of support: lack of guidance, support, or training from family members, friends or any experts.…”

Section: Problems Using Mobile Phones By Elderlymentioning

confidence: 99%

Mismatch Between Older Adults’ Expectation and Smartphone User Interface

Wong¹,

Ibrahim²,

Hamid³

et al. 2018

MJoC

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Smartphones have become ubiquitous communication tools for everybody, including older adults to stay connected with their family and access to information. However, mobile operators and developers mainly target the youngster cohort in mobile industry. With the rising ageing population, smartphone user interface and some mobile apps are not designed to cater the needs of older adults. This could hinder them from fully utilizing the smartphone functions and its services. A mobile-user interaction study using mixed-methods (questionnaire, interview and observation) was conducted to examine usability and user interface design issues of smartphone and mobile apps among 80 older adults in Malaysia. Four tasks design were ‘making voice calls’, ‘using phonebook’, ‘installing a mobile app from Google Play Store’, and ‘using WhatsApp’. The results were analysed both quantitatively (for usability evaluation) and qualitatively (for interviews and observation). The usability result revealed that the ‘voice call’ task had the highest success task completion rate (83.44%), followed by ‘phonebook’ (70.16%), ‘mobile app download’ (63.13%) and ‘using WhatsApp’ (60.42%). Three themes were emerged from the qualitative thematic analysis, which showed a mismatch between older adults’ expectation and smartphone user interface. A majority had never downloaded a mobile app before, and they had problems downloading it from Play Store. They perceived the Play Store feature as a place for children playing games. To close the discrepancy between user expectation and mobile design, the mobile designers and developers are required to consider the older adults’ needs for better usability of smartphone user interface design

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“…However, this left out important information such as the purpose of use, which will potentially lead to different levels of cognitive stimulation. Investigating the length of use is not a reliable indicator because older adults mainly utilize digital devices for communicating and connecting with others and less for other purposes, such as games and activities that require more cognitive effort [22]. Thus, this study provides important insight into how various uses of digital devices impact cognition in older adults differently.…”

Section: Introductionmentioning

confidence: 98%

Digital Device Use, Risk of Cognitive Impairment, and Cognition in Healthy Older Adults: The Role of Cognitive Reserve

Liang,

Subramaniam,

Mohd Ridzwan Goh

et al. 2023

Healthcare

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Neuroprotective factors are essential to successful ageing. As such, digital device use was proposed as an easily accessible and stimulating available cognitive activity to enhance brain function. Nonetheless, there was a lack of studies inspecting the connection between digital device use and cognitive reserve, the risk of cognitive impairment, and cognition. This study aims to investigate the potential mediator and moderator of the association between digital device use, cognitive reserve, the risk of cognitive impairment, and cognition among healthy older adults. A quantitative cross-sectional study was conducted to investigate the relationship between digital device use and cognitive reserve, the risk of cognitive impairment, and cognition. A total of 210 healthy older adults were recruited through purposive sampling. The results obtained from this study revealed that there was a significant difference in cognitive reserve and cognition between healthy older adults who use a digital device for communication purpose only and who use a digital device for multiple purposes. A significant relationship was also found between cognitive reserve, the risk of cognitive impairment, and cognition. Although digital device use was found to be significantly associated with cognitive reserve and cognition, it was not significantly associated with the risk of cognitive impairment. Cognitive reserve partially mediated the relationship between digital device use and cognition, supporting the notion that cognitive reserve acts as an underlying mechanism in the relationship between digital device use and cognition. Hence, digital device use was suggested to be a good daily intervention for healthy older adults to build on their cognitive reserve and potentially protect their cognition from declining. Nevertheless, relying on digital device use alone is not sufficient, and other activities should be explored to enhance cognitive reserve among healthy older adults.

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Older people and their use of mobile devices: Issues, purpose and context

Cited by 8 publications

References 14 publications

Beyond WhatsApp: Older people and smartphones

Beyond WhatsApp: Older people and smartphones

Mismatch Between Older Adults’ Expectation and Smartphone User Interface

Digital Device Use, Risk of Cognitive Impairment, and Cognition in Healthy Older Adults: The Role of Cognitive Reserve

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