“…Based on this, it is important to consider how food choice and flexibility practices do not necessarily mean providing all residents daily with a multitude of different choices of what to eat, at what time, where and with whom (Milte et al , 2017). Instead, food choice and flexibility practices also include concrete ways of continuously relating to the residents, finding alternative ways or methods of listening, as well as responding to the voices of the residents in order to understand their needs, wishes and preferences (Tutton, 2005; Edvardsson et al , 2010; Hung and Chaudhury, 2011; Rodgers et al , 2012; Wada, 2016; Milte et al , 2017). Those with cognitive impairments or limited ability to express themselves verbally (which is actually the majority of the residents in care homes) and those who never ask for anything out of politeness, might also be included through care providers gaining knowledge of what is important for the residents.…”