2012
DOI: 10.36251/josi.56
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Older persons’ perspectives on satisfaction with a mental health service and its impact on their recovery

Abstract: Consumer satisfaction with mental health services plays an important part in recovery from mental illness. Older consumers in particular need access to appropriate care and assistance, due to their often-compromised health status. It has been extensively reported that well-organised care enables a larger number of older consumers to return to the community as active members. To date, however, there has been little research in the area relating to older consumer satisfaction with mental health services in Austr… Show more

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Cited by 3 publications
(3 citation statements)
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“…First, perceived effectiveness of mental health treatment is an important predictor of adherence to and future use of mental health services among patients and people in their social networks (Croghan et al 2003;Edlund et al 2002;Lippens and Mackenzie 2011). Second, the belief that treatment is effective is associated with greater likelihood of recovery from mental illness (Ojala and Wheeler 2012). Third, it is an indicator of satisfaction with services and may be associated with poor quality (Druss, Rosenheck, and Stolar 1999).…”
Section: The Relevance Of Perceived Treatment Effectivenessmentioning
confidence: 99%
“…First, perceived effectiveness of mental health treatment is an important predictor of adherence to and future use of mental health services among patients and people in their social networks (Croghan et al 2003;Edlund et al 2002;Lippens and Mackenzie 2011). Second, the belief that treatment is effective is associated with greater likelihood of recovery from mental illness (Ojala and Wheeler 2012). Third, it is an indicator of satisfaction with services and may be associated with poor quality (Druss, Rosenheck, and Stolar 1999).…”
Section: The Relevance Of Perceived Treatment Effectivenessmentioning
confidence: 99%
“…There are only a limited number of studies which identify participation restrictions, which consists of 3 items related to physical health illness or disability in Activities of Daily Living (ADLs), a barrier to accessing psychological services. 23 However, findings from our study indicate that in rural settings, where there is a paucity of available transportation for disabled people, people with limited ability to carry out ADLs tend to face difficulties in going out and seeking help.…”
Section: Discussionmentioning
confidence: 62%
“…Perceived helpfulness captures aspects of treatment effects and acceptability that are unique from more "objective" outcomes. Studies in the general population have shown that when patients perceive depression treatment to be helpful, they are more likely to follow through with the treatment (adherence) (Lippens & Mackenzie, 2011), to be satisfied with the treatment (Alang & McAlpine, 2020), to benefit from the treatment or recover (Ojala & Wheeler, 2012), and to seek and utilize future treatments when in need (Colman et al, 2014;Edlund et al, 2002).…”
Section: Introductionmentioning
confidence: 99%