On Developing an Inter-Agency Trust Scale for Assessing Governance Networks in the Public Sector

Song, Andrew M.; Cisneros, Angel Saavedra; Temby, Owen; Sandall, Jean; Cooksey, Ray; Hickey, Gordon M.

doi:10.1080/10967494.2017.1370047

Cited by 15 publications

(11 citation statements)

References 48 publications

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“…We argue that engagement and trust building in IKT research is typically voluntary and depends on a sense of commonality and reciprocity in win-win partnerships [113]. Stakeholders from disempowered groups are argued to have low levels of trust in multi-stakeholder partnerships [114], and ongoing interpersonal relationship-building is key to enhancing the trust of these groups [114,115]. A win-win partnership with the realisation of non-zerosum games between stakeholders based on mutual respect, mutual benefit and mutual trust are crucial to meaningful engagement of multiple stakeholders [116,117].…”

Section: Maturity In Engagementmentioning

confidence: 99%

Stakeholders’ engagement in co-producing policy-relevant knowledge to facilitate employment for persons with developmental disabilities

Khayatzadeh‐Mahani

Wittevrongel

Petermann

et al. 2020

Health Res Policy Sys

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Background: Persons with developmental disabilities (PWDD) face a number of individual, environmental and societal barriers when seeking employment. Integrated knowledge translation (IKT) involves ongoing and dynamic interactions between researchers and stakeholders for the purpose of engaging in mutually beneficial research to address these types of multi-faceted barriers. There is a knowledge gap in the IKT literature on effective stakeholder engagement strategies outside of the dissemination stage to inform policy. In this paper, we report on a number of engagement strategies employed over a 2-year period to engage a wide range of stakeholders in different stages of an IKT project that aimed to investigate the 'wicked' problem of employment for PWDD. Method: Our engagement plan included multiple linked strategies and was designed to ensure the meaningful engagement of, and knowledge co-production with, stakeholders. We held two participatory consensus-building stakeholder policy dialogue events to co-produce knowledge utilising the nominal group technique and the modified Delphi technique. A total of 31 and 49 stakeholders engaged in the first and second events, respectively, from six key stakeholder groups. Focused engagement strategies were employed to build on the stakeholder dialogues for knowledge mobilisation and included a focus group attended only by PWDD, a stakeholder workshop attended only by policy/decision-makers, a webinar attended by human resources professionals and employers, and a current affairs panel attended by the general public. Results: Our findings suggest that the level of engagement for each stakeholder group varies depending on the goal and need of the project. Our stakeholder dialogue findings highlight the inherent challenges in co-framing and knowledge co-production through the meaningful engagement of multiple stakeholders who hold different ideas and interests. Focused outreach is needed to foster relationships and trust for meaningful engagement.

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Section: Maturity In Engagementmentioning

confidence: 99%

Stakeholders’ engagement in co-producing policy-relevant knowledge to facilitate employment for persons with developmental disabilities

Khayatzadeh‐Mahani

Wittevrongel

Petermann

et al. 2020

Health Res Policy Sys

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“…In a recent review of the literature on network analysis and environmental management, Jurian Edelenbos and Ingmar van Meerkerk [9] (p. 25) indicated that trust "stimulates and consolidates coordination and interaction between different actors from different domains and organizations in ... water governance networks" with research finding that trust leads to better perceived outcomes of environmental projects [2]. Similarly, Stern and Baird [10] show that trust enhances the efficacy of NRM institutions, while more recent research has sought to distinguish between and operationalize the impact of specific trust types on interorganizational collaboration and behavior change [3,7,12,13].…”

Section: Interorganizational Trust and Influence In Ecosystem-based Managementmentioning

confidence: 99%

“…These studies in NRM and EBM follow more than a decade of public administration research that has sought to identify the conditions that facilitate network governance and contribute to what Robert Agranoff [14] (p. 59-60) calls "mutual learning and adaptation". In a review of the literature by leading scholars of public administration network theory, the authors indicate that one of the poorly understood concepts is the role of informal connections, and its relationship with formal relationships and trust [13]. They lament that "there has been very little advancement of our understanding of this pervasive mechanism of governance" and that few studies examine informality's role within networks [15] (p. 165).…”

Section: Interorganizational Trust and Influence In Ecosystem-based Managementmentioning

confidence: 99%

“…Four dimensions of trust operationalized to suit the interorganizational context roughly follow Stern and Coleman's [12] useful typology: dispositional, rational, affinitive, and procedural. Existing survey question operationalizations of interorganizational affinitive trust and procedural trust have been developed and employed in Temby et al, [7] and Song et al, [13], as three questions per trust type. Song et al [13] used four studies of NRM governance networks to empirically validate these questions as a two-dimensional psychometric scale focusing on affinitive trust and procedural trust (Cronbach's Alpha for affinitive trust, procedural trust and the full scale were 0.570, 0.633, and 0.656 respectively).…”

Section: Measuring Trust and Influencementioning

confidence: 99%

“…Existing survey question operationalizations of interorganizational affinitive trust and procedural trust have been developed and employed in Temby et al, [7] and Song et al, [13], as three questions per trust type. Song et al [13] used four studies of NRM governance networks to empirically validate these questions as a two-dimensional psychometric scale focusing on affinitive trust and procedural trust (Cronbach's Alpha for affinitive trust, procedural trust and the full scale were 0.570, 0.633, and 0.656 respectively). Song et al, [3] expanded this to operationalize all four trust types for the interorganizational context, adding three questions each to measure dispositional trust and rational trust.…”

Section: Measuring Trust and Influencementioning

confidence: 99%

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Trust and Influence in the Gulf of Mexico’s Fishery Public Management Network

et al. 2019

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Sustainable fishery management is a complex multi-sectoral challenge requiring substantial interagency coordination, collaboration, and knowledge sharing. While scholars of public management network theory and natural resource management have identified trust as one of the key ideational network properties that facilitates such interaction, relatively few studies have operationalized and measured the multiple dimensions of trust and their influence on collaboration. This article presents the results of an exploratory study examining the Gulf of Mexico fishery management network comprised of more than 30 stakeholder organizations. Using an empirically validated survey instrument, the distribution of four types of trust, three gradations of influence, and the degree of formality and informality in actor communications were assessed across the fishery public management network. The analysis reveals generally low levels of interorganizational procedural trust and a high degree of network fragmentation along the international border. Civil servants based at U.S. organizations reported nearly no interactions with Mexican agencies, and vice versa. Rational (calculative) trust was the most important in bringing about reported change in other organizations, while dispositional distrust and affinitive (relational) trust also had significant effects. The results suggest that, although transactional interorganizational relationships prevail in Gulf of Mexico fishery governance, well-developed professional relationships contribute meaningfully to the reported success of public fishery network management and warrants further policy attention in order to help ensure sustainability.

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WITHDRAWN: The application of social psychology and collective Internet governance

Hong-ping

2021

Aggression and Violent Behavior

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On Developing an Inter-Agency Trust Scale for Assessing Governance Networks in the Public Sector

Cited by 15 publications

References 48 publications

Stakeholders’ engagement in co-producing policy-relevant knowledge to facilitate employment for persons with developmental disabilities

Stakeholders’ engagement in co-producing policy-relevant knowledge to facilitate employment for persons with developmental disabilities

Trust and Influence in the Gulf of Mexico’s Fishery Public Management Network

WITHDRAWN: The application of social psychology and collective Internet governance

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