2013
DOI: 10.1016/j.cali.2013.03.003
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On health literacy and health outcomes: Background, impact, and future directions

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Cited by 30 publications
(26 citation statements)
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“…Previous HL models have described an individual's capability to nd and act on obtained information as a main contributor to health outcomes [89]. However, investigations are beginning to report that HL is a shared responsibility between patients and care providers and as such suggest including the complexity of the healthcare system in conceptualizing a HL model [52,53,81]. A HL researcher echoed this sentiment: "Most of the HL work myopically focuses on the patient side.…”
Section: Discussionmentioning
confidence: 99%
“…Previous HL models have described an individual's capability to nd and act on obtained information as a main contributor to health outcomes [89]. However, investigations are beginning to report that HL is a shared responsibility between patients and care providers and as such suggest including the complexity of the healthcare system in conceptualizing a HL model [52,53,81]. A HL researcher echoed this sentiment: "Most of the HL work myopically focuses on the patient side.…”
Section: Discussionmentioning
confidence: 99%
“…Another way to improve navigation is to train skilled staff to be able to respond competently to questions about directions [5]. In designing a navigation system that meets the criteria of an HLO (see e.g., Brach et al [22]), a number of studies implement the "First Impression Toolkit", using the "First Impression and Walking Interviews" [69] on site and in experiencing the telecommunications services (i.e., website, telephone) of the organization [70,71]. Members or external persons of the organization have to take a walk through the buildings and on the premises, while completing a number of tasks that enable them to perceive their organization with, as far as possible, the eyes of a "stranger".…”
Section: Implications To Strengthen Ohl In Facilities For People Withmentioning
confidence: 99%
“…Individuals' health literacy is influenced by factors that include reading, comprehension, and writing skills, but organizational policy and regulations also affect health literacy, and it remains challenging to embed health literacy principles into routine practice (Batterham et al, ). Health care systems, where the emphasis is on the quality of delivery of health care services through effective communication between patients and their health care providers, demonstrate more success with improving their patients' health literacy and overall treatment outcomes (Macabasco‐O'Connell & Fry‐Bowers, ; Rudd, Groene, & Navarro‐Rubio, ). Health care providers' ability to appropriately and adequately assess the health literacy of their patients is the basis of successful health education, health promotion and community health campaigns (Batterham et al, ).…”
Section: Introductionmentioning
confidence: 99%