2008
DOI: 10.1002/sres.906
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On improving dynamic decision‐making: implications from multiple‐process cognitive theory

Abstract: Decision environments that afford unambiguous and transparent feedback allow humans to build up corresponding mental models that give them good decision guidance. But in many complex decision situations, such feedback is not available. In such environments people not only show initial misperceptions, but also fail to learn. Education and training have therefore been proposed, but with limited success. This paper applies multipleprocess cognitive theory to explain findings of poor learning and sub-optimal decis… Show more

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Cited by 13 publications
(18 citation statements)
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References 26 publications
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“…This highlights the role of intuition as a means to deal with excessive information-processing demands, arriving at plausible courses of action based on 'knowing how or what' but without knowing why (Ahlstrom & Nair, 2000;Hodgkinson et al, 2009). Organizational decision making then is increasingly seen as intuitive, rarely rational and logical (Bakken, 2008), spontaneous (Vera & Crossan 2004), and 4 reliant on novel ideas that are executed as they unfold (Moorman & Miner, 1998b), otherwise described as improvisation (see Nemkova et al, 2012).…”
Section: Improvisation Theorymentioning
confidence: 99%
“…This highlights the role of intuition as a means to deal with excessive information-processing demands, arriving at plausible courses of action based on 'knowing how or what' but without knowing why (Ahlstrom & Nair, 2000;Hodgkinson et al, 2009). Organizational decision making then is increasingly seen as intuitive, rarely rational and logical (Bakken, 2008), spontaneous (Vera & Crossan 2004), and 4 reliant on novel ideas that are executed as they unfold (Moorman & Miner, 1998b), otherwise described as improvisation (see Nemkova et al, 2012).…”
Section: Improvisation Theorymentioning
confidence: 99%
“…Penelitian sebelumnya telah mengungkapkan bahwa feedback dapat meningkatkan penalaran dan membentuk kognitif auditor sesuai penugasannya (Bonner dan Walker 1994;Earley 2001Earley , 2003Earley et al 1990;Tuttle dan Stock 1998;Moeckel 1990;Tan 1995;Bakken 2008). Selanjutnya, feedback menurunkan kesenjangan antara kognitif auditor dengan persyaratan penugasannya (Sitzmann et al 2010;Thurlings et al 2013;Hirst et al 1999;Hirst dan Luckett 1992;Arunachalam dan Daly 1996).…”
Section: Pendahuluanunclassified
“…Menurut Bakken (2008) dan Libby (1995), jika auditor tidak memiliki pengalaman atas suatu penugasan, maka auditor dapat belajar membuat judgment dengan berlatih melaksanakan penugasan audit dan diikuti dengan telaah dari feedback. Sebagai implikasi, feedback merupakan metode pembelajaran yang efektif bagi auditor karena memori auditor terbentuk sesuai penugasan melalui telaah berulang dari feedback (Bonner dan Walker 1994;Hirst et al 1999;Bédard 1989;Gibbins 1984).…”
Section: Peran Feedback Terhadap Kinerja Auditorunclassified
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“…In contrast, with dynamic decision situations, the DM makes a series of choices, each dependent on the last, and attempts to maximize payoffs in the long run. Due to its complicated nature, the DDM has not received the same attention as static decision making [6].…”
Section: Literature Reviewmentioning
confidence: 99%