On the Cooperation Mechanism of Elderly Service System with Different Level and Cross-Chain

Gao, Yannan; Zhou, Shengbin

doi:10.1109/yac51587.2020.9337504

Cited by 2 publications

(4 citation statements)

References 1 publication

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“…For example, the SCOR model was introduced to evaluate the reverse logistics of household goods (Putthinoi et al, 2015), and the channel coordination problem of the two-level elderly care service supply chain composed of an elderly service integrator and a service provider (Zhao, 2021). There are also researches on the resource coordination mechanism of the cluster community elderly care service system (Gao & Zhou, 2020), and the performance indicators of the sustainability of the retirement service supply chain (Mezouar & Afia, 2018). Kazemi and Elfstrand Corlin (2021) proposed a service profit chain to analyze nursing services.…”

Section: Literature Review Of Elderly Care Services Based On the Supp...mentioning

confidence: 99%

“…The elderly care service industry includes various institutions, such as elderly care institutions, suppliers of upstream and downstream, and elderly care service providers. The elderly care service industry has formed a service chain with a clear structure and an explicit subject (Zhao, 2021;Gao & Zhou, 2020). The current development of enterprises is inseparable from the competition and cooperation of upstream and downstream enterprises.…”

Section: Introductionmentioning

confidence: 99%

“…The production and operation, service implementation, procurement and after-sales of any elderly care service organization are all in the ecological chain and supply chain network structure of elderly care services. The supply chain that integrates elderly care service resources can effectively achieve resource complementarity, efficiently improve service satisfaction, and greatly weaken the bullwhip effect in the elderly care service supply chain (Gao & Zhou, 2020). Community-based elderly care services, institutional elderly care services, and home-based elderly care services are the three most important elderly care service models in China.…”

Section: Introductionmentioning

confidence: 99%

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Identification and Evaluation of Factors Influencing the Quality of Elderly Services Supply Chain Based on DEMATEL-ISM-TOPSIS Method

2022

International Journal of Information Systems in the Service Sector

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With the intensification of aging, the importance of the elderly care service supply chain is gradually being recognized by people. A systematic analysis of the quality of elderly care services from the perspective of the supply chain will help provide decision-making reference for improving the quality of elderly care services. The evaluation index system of elderly care services` quality is constructed from the perspective of the integrated SCOR model. The integrated DEMATEL-ISM-TOPSIS method is proposed for evaluation and analysis. The research pointed out the surface and deep influencing factors as well as the weight of each evaluation factor of the elderly care services` quality. The interpretative structure model was constructed to point out the hierarchical relationship and the principal-subordinate logical relationship of each evaluation factor. The weight of the quality factors of elderly care services was obtained, and the applicability of the model and method was verified by an evaluation case of elderly service institutions.

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Section: Literature Review Of Elderly Care Services Based On the Supp...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Identification and Evaluation of Factors Influencing the Quality of Elderly Services Supply Chain Based on DEMATEL-ISM-TOPSIS Method

2022

International Journal of Information Systems in the Service Sector

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“…The sustainability of the elderly care services supply chain can be achieved through flexible contracts (Zhao, 2021), and a set of key performance indicators are needed to evaluate them (Mezouar & Afia, 2018). Third-party agencies can integrate resources for elderly care services to achieve resource complementarity and improve service satisfaction (Gao & Zhou, 2020). In addition, the elderly care services supply chain also involves reverse logistics (Putthinoi et al, 2015).…”

Section: Elderly Care Services Supply Chainmentioning

confidence: 99%

Key Drivers of the Emergency Capabilities of Integrated Elderly Services Supply Chains

Zhu

2021

Information Resources Management Journal

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This study investigated integrated elderly care services supply chains using a combination of Decision Making Trial and Evaluation Laboratory (DEMATEL), Interpretative Structural Modeling (ISM), and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), The research identifies the key factors related to the emergency response capabilities of elderly service supply chains and the most important ways to improve them. The integrated DEMATEL-ISM-TOPSIS method provides new theoretical support for the management of elderly care service supply chains.

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On the Cooperation Mechanism of Elderly Service System with Different Level and Cross-Chain

Cited by 2 publications

References 1 publication

Identification and Evaluation of Factors Influencing the Quality of Elderly Services Supply Chain Based on DEMATEL-ISM-TOPSIS Method

Identification and Evaluation of Factors Influencing the Quality of Elderly Services Supply Chain Based on DEMATEL-ISM-TOPSIS Method

Key Drivers of the Emergency Capabilities of Integrated Elderly Services Supply Chains

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