On the Creation of a Persona to Support the Development of Technologies for Children with Autism Spectrum Disorder

Leal, Ana L.; Teixeira, António; Silva, Samuel

doi:10.1007/978-3-319-40238-3_21

Cited by 8 publications

(6 citation statements)

References 11 publications

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“…We have been following this principle when working with different audiences, for instance: with elderly people [ 37 ], for whom a usability issue hindering proper access to application features might discourage their participation and reduce their self-confidence. In addition, this is true for children with autism spectrum disorders [ 62 ], for whom existing navigation issues rather than a lack of engagement with system features might hinder their use of a system, which the communication problems, frequently associated with their condition, make harder to discern. In the particular case of this work, initial evaluation stages with non end-users were considered to maximize the outcomes of later evaluation stages with clinicians, focusing the discussion on more relevant aspects.…”

Section: Methodsmentioning

confidence: 99%

Geriatric Helper: An mHealth Application to Support Comprehensive Geriatric Assessment

Silva

Felgueiras

Oliveira

2018

Sensors

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The Comprehensive Geriatric Assessment (CGA) is a multidisciplinary diagnosis approach that considers several dimensions of fragility in older adults to develop an individualized plan to improve their overall health. Despite the evidence of its positive impact, CGA is still applied by a reduced number of professionals in geriatric care in many countries, mostly using a paper-based approach. In this context, we collaborate with clinicians to bring CGA to the attention of more healthcare professionals and to enable its easier application in clinical settings by proposing a mobile application, Geriatric Helper, to act as a pocket guide that is easy to update remotely with up-to-date information, and that acts as a tool for conducting CGA. This approach reduces the time spent on retrieving the scales documentation, the overhead of calculating the results, and works as a source of information for non-specialists. Geriatric Helper is a tool for the health professionals developed considering an iterative, User-Centred Design approach, with extensive contributions from a broad set of users including domain experts, resulting in a highly usable and accepted system. Geriatric Helper is currently being tested in Portuguese healthcare units allowing for any clinician to apply the otherwise experts-limited geriatric assessment.

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Section: Methodsmentioning

confidence: 99%

Geriatric Helper: An mHealth Application to Support Comprehensive Geriatric Assessment

Silva

Felgueiras

Oliveira

2018

Sensors

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“…In Nabil et al’s words [72], “if studies of smart homes have told us anything, it is that we need to understand people and how they want to live their lives before we can really understand how technology can best be designed to suit them.” In this sense, user-centered design considering tools such as Personas, scenarios [71,73] and user stories [74,75], can be an important asset to support a multidisciplinary user-centered dialogue in smart environments. These, can provide a common language among the different research areas similarly to what we have proposed for multidisciplinary collaboration in designing for children with autism spectrum disorders [76,77]. And, in this context, the characteristics of the AM4I framework will, we argue, further show their mettle, supporting iterative design and development of systems, in short prototyping-evaluation cycles, which can further contribute to refining the requirements and increasing our multidisciplinary insight to advance smart environments.…”

Section: Discussionmentioning

confidence: 99%

The AM4I Architecture and Framework for Multimodal Interaction and Its Application to Smart Environments

Almeida

Teixeira

Silva

et al. 2019

Sensors

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Technologies, such as smart sensors, actuators, and other kinds of devices, are often installed in our environments (e.g., our Homes) and available to integrate our daily lives. Despite their installation being motivated by the pursuit of automation and increased efficiency, making these environments usable, acceptable and enjoyable in a sustainable, energy efficient way is not only a matter of automation. Tackling these goals is a complex task demanding the combination of different perspectives including building and urban Architecture, Ubiquitous Computing and Human-Computer Interaction (HCI) to provide occupants with the means to shape these environments to their needs. Interaction is of paramount relevance in the creation of adequate relations of users with their environments, but it cannot be seen independently from the ubiquitous sensing and computing or the environment’s architecture. In this regard, there are several challenges to HCI, particularly in how to integrate this multidisciplinary effort. Although there are several solutions to address some of these challenges, the complexity and dynamic nature of the smart environments and the diversity of technologies involved still present many challenges, particularly for its development. In general, the development is complex, and it is hard to create a dynamic environment providing versatile and adaptive forms of interaction. To participate in the multidisciplinary effort, the development of interaction must be supported by tools capable of facilitating co-design by multidisciplinary teams. In this article, we address the development of interaction for complex smart environments and propose the AM4I architecture and framework, a novel modular approach to design and develop adaptive multiplatform multilingual multi-device multimodal interactive systems. The potential of the framework is demonstrated by proof-of-concept applications in two different smart environment contexts, non-residential buildings and smart homes.

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“…It takes from Cooper et al .’s (2007) steps for constructing personae from empirical data, and Adlin and Pruitt’s (2010) subject matter expert (referred to as experts from here on) approach to validation. The method uses an improved version of Leal et al .’s (2016) method of expert validation. It also recommends the involvement of experts in various stages of the construction process in addition to the validation stage.…”

Section: Proposed Methodsmentioning

confidence: 99%

“…After conducting a literature search, six existing autistic personae (Leal et al , 2016; Mathisis, 2016) were chosen for use as the existing personae set. Only descriptive personae were selected, personae that consisted of lists of attributes or characteristics were dismissed.…”

Section: Application Of Proposed Methodsmentioning

confidence: 99%

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A method of creating personae for children with autism spectrum condition: application and revision

Zubair

Brown

Hughes-Roberts

et al. 2019

JET

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Purpose Personae are simple tools for describing users, their characteristics and their goals. They are valuable tools when designing for a specific group of users, such as children with autism spectrum condition (ASC). The purpose of this paper is to propose, validate and revise a methodology for creating accurate, data grounded personae for children with ASC. Design/methodology/approach The proposed method is based mainly on Cooper et al.’s (2007) persona construction method. It proposes gathering and analysing qualitative data from users and experts to either create a new persona or extend an existing one. The method is then applied to create personae for the design of a visual programming tool for children with ASC. Based on the results of the application, observations and lessons learnt, a revised version of the method is proposed. Findings The method’s combined use of user data and expert knowledge produced a set of personae that have been well reviewed by experts so far. The method’s use of a questionnaire to validate personae also produced relevant qualitative feedback. On review, possible downsides of extending existing personae were identified. Therefore, a revised method was introduced, eliminating the need to extend existing personae, and stressing the importance of utilising user data, expert knowledge and feedback. Originality/value This paper addresses the need for a well-defined method for creating data grounded personae that accurately describe the characteristics and goals of children with ASC. Such personae can be used to design and develop more accessible and usable products.

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On the Creation of a Persona to Support the Development of Technologies for Children with Autism Spectrum Disorder

Cited by 8 publications

References 11 publications

Geriatric Helper: An mHealth Application to Support Comprehensive Geriatric Assessment

Geriatric Helper: An mHealth Application to Support Comprehensive Geriatric Assessment

The AM4I Architecture and Framework for Multimodal Interaction and Its Application to Smart Environments

A method of creating personae for children with autism spectrum condition: application and revision

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