2015
DOI: 10.1016/j.elerap.2014.11.005
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On the efficacy of imperfect public-monitoring of seller reputation in e-commerce

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Cited by 10 publications
(7 citation statements)
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“…A focal user who trusts another commenter with a credible reputation and status does not need to be persuaded by providing a lot of information (e.g., Uzzi, 1997). Because the visible indicators of commenters concerning their reputation and status can overcome information asymmetry in online communities (Bertarelli, 2015), integrative benefits associated with the high status of commenters may substitute the cognitive benefits from elaborate comments. In an OUIC, the cognitive benefits attributable to comment length are, therefore, less effective in determining a focal user's future contribution if the feedback is provided by high status commenters.…”
Section: The Interaction Effects Of Multifaceted Benefits From User Feedbackmentioning
confidence: 99%
“…A focal user who trusts another commenter with a credible reputation and status does not need to be persuaded by providing a lot of information (e.g., Uzzi, 1997). Because the visible indicators of commenters concerning their reputation and status can overcome information asymmetry in online communities (Bertarelli, 2015), integrative benefits associated with the high status of commenters may substitute the cognitive benefits from elaborate comments. In an OUIC, the cognitive benefits attributable to comment length are, therefore, less effective in determining a focal user's future contribution if the feedback is provided by high status commenters.…”
Section: The Interaction Effects Of Multifaceted Benefits From User Feedbackmentioning
confidence: 99%
“…Silvia Bertarelli (2015) emphasized that the reputation is significant in advancing exchanges in online markets, since it might overcome data inefficiency through successful sign of sellers' quality to less informed customers. To explore this issue, the researcher studied the web sellers' reliability in businessto-consumer online exchanges concerning reputation games.…”
Section: Background Of the Studymentioning
confidence: 99%
“…Customers can gather data in online marketplaces like e-Sound through open feedback systems. Conversely, without a centralized reputation system, it isn't clear how potential buyers structure their beliefs [11].…”
Section: Background Of the Studymentioning
confidence: 99%
“…Meanwhile, in an e-commerce context, reputation can be interpreted as a successful signal of a seller's quality to potential customers [5]. Many studies have found that reputation has a significant impact on business performance [33,36].…”
Section: --------------------Please Place Figure 1 Here-----------------mentioning
confidence: 99%