“…However, in this thesis a 'product' can also be software, a service or combinations of these elements, meaning that products are not only bicycles or shavers, but also word-processing software, electric toothbrushes with apps on smartphones, holidays or bank services. The definitions below are also presented in the book On the Origin of Products (Eger and Ehlhardt, 2017) as a) a set of terms that are commonly used and for which the specific meaning is defined and b) a set of newly defined terms. The section below entitled 'thesis specific' contains definitions that are either new, or can be regarded as specific for the topic presented here.…”