On the relational motive for volunteer work

Prouteau, Lionel; Wolff, François‐Charles

doi:10.1016/j.joep.2007.08.001

Cited by 132 publications

(98 citation statements)

References 39 publications

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“…The motivations to join and to stay on as an active member were multidimensional and arranged as an individual nucleus hierarchy focused around altruistic, egoistic and hedonic motivations. The presence of altruism as philanthropy and preservation indicate similarities to Prouteau and Wolff's (2008) works of humanitarian and social organisations and to studies of volunteer tourism (e.g. McGehee & Andereck, 2009).…”

Section: Conclusion Implications and Further Researchmentioning

confidence: 66%

“…Volunteering offers an opportunity for members to meet other people, and share their interest and enthusiasm with others (Prouteau & Wolff, 2008;Smith, 2003). Studies of sports events volunteers show importance of motivations such as belonging to a community and to be needed by society, national pride and pride of a nation's culture, personal development, and self-esteem, social contact and friendship (Downward & Ralston, 2005;Kemp, 2002).…”

Section: Member Motivations -Why Become a Member Of A Tourist Attractmentioning

confidence: 99%

“…The active members are important resources and 412 A.K. Olsson as such part of the supported organisations economically as well as socially (Bussell & Forbes, 2002;Jago & Deery, 2002;Prouteau & Wolff, 2008).…”

Section: Introductionmentioning

confidence: 99%

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A Tourist Attraction’s Members: Their Motivations, Relations and Roles

Olsson

2010

Scandinavian Journal of Hospitality and Tourism

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Section: Conclusion Implications and Further Researchmentioning

confidence: 66%

Section: Member Motivations -Why Become a Member Of A Tourist Attractmentioning

confidence: 99%

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A Tourist Attraction’s Members: Their Motivations, Relations and Roles

Olsson

2010

Scandinavian Journal of Hospitality and Tourism

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“…at museums and galleries (Bhattacharya et al, 1995;Glynn, Bhattacharya, and Rao, 1996;Paswan and Troy, 2004;Slater 2003b;Wymer and Brudney, 2000;theatres (Bussell and Forbes, 2006); literary heritage (Smith, 2003), special events (Monga, 2006), sports events (Downward and Ralston, 2005;Kemp, 2002) and humanitarian organizations (Prouteau and Wolff, 2008). Paswan and Troy (2004) sum up previous research and propose broad categories of different dimensions of member motivations.…”

Section: Member Motivationsmentioning

confidence: 77%

“…Members often receive personal non-monetary returns and express a need to "feel useful and productive, as well as the need for gaining prestige and enhancing self-esteem" (Steen 2006, p. 53). Studies by Bussell and Forbes (2002) support the importance of intangible benefits, proposing that active members satisfy their social and psychological needs as memberships offer opportunities to meet other people, and share their interest and enthusiasm for a specific cause or interest (Prouteau and Wolff, 2008;Smith, 2003). Studies of sports events volunteers also show the importance of social motivations such as belonging to a community, social contact and friendship, to be needed by society, national pride and pride in a nation"s culture, but also egoistic motives of personal development and self-esteem (Kemp, 2002;Downward and Ralston, 2005).…”

Section: Membersmentioning

confidence: 99%

Members in Tourism Settings – Their Motivations, Behaviours and Roles

Olsson

2013

Scandinavian Journal of Hospitality and Tourism

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Memberships are used as competitive marketing tools to retain customers and build relationships across a wide variety of organizations and sectors. Membership research is an emergent multidisciplinary field of interest for scholars representing different disciplines.This thesis studies members and memberships at nonprofit organizations in tourism settings from a relationship marketing perspective. The four studies that make up this thesis explore the membership phenomenon with the aim to get insight into why individuals choose to become members, why they stay on as members, and how members interact and use their memberships. The overall objective is therefore to explore motivations related to memberships and how this is reflected in different member behaviours and member roles within tourism settings.Anna Karin Olsson is a lecturer and researcher in business administration at University West. Members in Tourism Settings ABSTRACTMembership programs are widely-used marketing tools. Many customers belong to a number of different membership programs across a variety of organizations and contexts. Memberships are based on the idea of mutual benefits of a relationship. Memberships in general offer tangible and intangible benefits such as free admission, discounts, special offers or access to special services, and a sense of belonging and identity. General organizational benefits of memberships besides customers are funding, fee revenue, legitimacy, and various kinds of member support. Memberships are used as competitive relationship marketing tools to retain customers, build relationships and encourage member participation. Many memberships have developed from merely being reward programs into an attempt to create emotional bonds based on calculative and affective commitment.Research into memberships is an emergent multidisciplinary field of interest for practitioners and scholars representing different disciplines. This thesis is delimited to study members and memberships at nonprofit organizations within tourism settings from a relationship marketing perspective. The aim is to get insight into why individuals choose to become members, why they stay on as members, and how members interact and use their memberships. The overall objective is therefore to explore motivations related to memberships and how this is reflected in different member behaviours and member roles within tourism settings. Throughout this thesis a mixed-method research approach was applied combining qualitative and quantitative research to explore the membership phenomenon. This thesis is comprised of four studies based on data from an explorative pre-study (12 respondents), a questionnaire survey (755 respondents), and a Nordic cross-case study (37 respondents).Findings showed member motivations, behaviours and roles within the tourism system. Member motivations were identified as altruistic (doing good for others), self-interest (doing good for yourself) and social (doing good with others). Findings further showed member interactions with othe...

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The mediating role of relatedness need satisfaction in the relationship between charitable behavior and well‐being: Empirical evidence from China

et al. 2016

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Based on self-determination theory, the current research aimed to explore the potential mediating effect of relatedness need satisfaction on the relationship between charitable behavior and well-being in the Chinese context. Employing a cross-sectional design, participants reported data on the aforementioned variables in Study 1. The results indicated that relatedness need satisfaction mediated the positive relationship between charitable behavior and hedonic well-being and that between charitable behavior and eudaimonic well-being. Subsequently, a field experiment was conducted in Study 2. Participants rated their levels of relatedness need satisfaction and well-being after charitable donation behaviors were primed. We again observed consistent results. Specifically, charitable behavior was positively associated with both hedonic and eudaimonic well-being, and these relationships were mediated by relatedness need satisfaction. The above findings help to clarify the association between charitable behavior and people's subjective feelings (i.e., well-being), and they deepen our understanding of the underlying mechanism from the perspective of psychological needs satisfaction.

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On the relational motive for volunteer work

Cited by 132 publications

References 39 publications

A Tourist Attraction’s Members: Their Motivations, Relations and Roles

A Tourist Attraction’s Members: Their Motivations, Relations and Roles

Members in Tourism Settings – Their Motivations, Behaviours and Roles

The mediating role of relatedness need satisfaction in the relationship between charitable behavior and well‐being: Empirical evidence from China

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