2021
DOI: 10.1108/jfmm-08-2020-0161
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One size fits all? Segmenting consumers to predict sustainable fashion behavior

Abstract: PurposeThis study segmented consumers by combining emotional and shopping characteristics to develop typologies that classify their consumption patterns and disposal behaviors.Design/methodology/approachTo identify segments of fashion consumers, an online questionnaire was administered measuring emotional and shopping characteristics, including perspective taking, empathic concern, personal distress, hedonism, and frugality. An online questionnaire involving 168 US-based participants were used to accomplish th… Show more

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Cited by 24 publications
(7 citation statements)
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“…Based on attitude and driving motives, fashion customers can also be grouped into three categories: "Social consumers", driven by social image; "Self-consumers", driven by hedonistic wants; and "Sacrifice consumers", who can do anything to lessen their influence on the planet [86]. Based on their emotional and shopping characteristics consumers can also be grouped as: "Distressed and Self-Oriented", "Warm and Thrifty", and "Cold and Frivolous" [98]. Distressed and self-oriented consumers with maximum shopping characteristics are more likely to choose fast fashion.…”
Section: Sub-theme 1: Segmentation Of Consumers (8 Papers)mentioning
confidence: 99%
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“…Based on attitude and driving motives, fashion customers can also be grouped into three categories: "Social consumers", driven by social image; "Self-consumers", driven by hedonistic wants; and "Sacrifice consumers", who can do anything to lessen their influence on the planet [86]. Based on their emotional and shopping characteristics consumers can also be grouped as: "Distressed and Self-Oriented", "Warm and Thrifty", and "Cold and Frivolous" [98]. Distressed and self-oriented consumers with maximum shopping characteristics are more likely to choose fast fashion.…”
Section: Sub-theme 1: Segmentation Of Consumers (8 Papers)mentioning
confidence: 99%
“…The SF brands should work towards making value-based segmentation [10,98,99,101] and pricing strategies. For example, customers value fast fashion companies' lowpriced trendy designs.…”
mentioning
confidence: 99%
“…A study on the male segment has already produced helpful suggestions for marketers and advertisers (D'Souza et al, 2015). More research on other demographic variables is necessary to clarify the relationship between price, emotional and purchasing attributes, and long-term consumption (Haines and Lee, 2022).…”
Section: Potential Directions For Future Researchmentioning
confidence: 99%
“…In order to promote sustainable fashion, future research could focus on identifying the different consumer segments based on their emotional and shopping characteristics in this context and determine their values, needs, and responses to different stimuli. For example, consumer sentiment and self-expression may reshape consumer segmentation (Haines & Lee, 2021). In recent years, there has been a growing emphasis on consumer mindsets and a move beyond segmentation based purely on demographics.…”
Section: Research Gaps and Future Research Directionsmentioning
confidence: 99%