“…Demographic approaches often use information such as gender, age, and income as proxies for unobservable variables that can predict behaviour (Mowen & Minor, ; Park & Lee, ; Ukenna, Nkamnebe, Nwaizugbo, Moguluwa, & Olise, ). Yet simply segmenting on demographic variables has received criticism (Dietrich, Rundle‐Thiele, Leo, & Connor, ), as meaningful segments can be identified on the basis of at least four segmentation bases: demographic, psychographic, geographic, and behavioural variables (Kotler, ). Once segments are formed, a segment(s) that is the most measurable, accessible, sustainable, and substantial should be targeted for the best return on investment (Kotler, ).…”