ONLINE ALIŞVERİŞ SİTELERİ İÇİN AHP ve TOPSIS YÖNTEMLERİ İLE 3PL FİRMA SEÇİMİ

Eren, Tamer; Gür, Şeyda

doi:10.17218/hititsosbil.285102

Cited by 15 publications

(11 citation statements)

References 11 publications

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“…For example, Çakır (2016) uses AHP in his study for the determination of 20 part time students who will be recruited in Adnan Menderes University. Eren & Gür (2017) use AHP and TOPSIS methodologies to make selection for selection of third-party logistics (3PL) company in an online shopping site. Aydin et al ( 2009) use AHP for optimal hospital location selection in Ankara.…”

Section: Methodsmentioning

confidence: 99%

Finding Criteria Weights From the Perspective of Young People for Online Shopping Website Selection

Yılmaz¹

2021

International Journal of Management Economics and Business

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In this study, it is aimed to determine the criteria that affect the selection of online shopping websites and find the weights of those criteria in decision making. In the first step, the online shopping website selection criteria are determined by reviewing the literature and interviewing with young people. Seven main criteria and their 23 sub-criteria are defined in total. A questionnaire is applied to the university students in Ankara. AHP methodology is used to evaluate the questionnaire and find the weights of the main and sub-criteria. Seven main criteria and their importance weights are found as follows: Website Quality (5.47%), Payment Methods (8.67%) Product Variety (16.15%), Delivery and guarantee (31.4%), Past Experiences (26.56%) and Advertisements (3.49%). In this study, the criteria weights are analyzed and compared according to gender and income level of the students. Although most of the criteria are taken into consideration in the literature separately, our study is the first comprehensive research which focuses all of them together by also considering the young people's perspective.

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Section: Methodsmentioning

confidence: 99%

Finding Criteria Weights From the Perspective of Young People for Online Shopping Website Selection

Yılmaz¹

2021

International Journal of Management Economics and Business

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“…Teslim performansı [20] Tablo 1'de belirtilen bu kriterler için genel olarak aşağıdakiler ifade edilebilir: Hız kriteri de tedarik zinciri yönetiminde lojistik ve dağıtım ağları üzerinde etkisi olan kriterlerden birisidir. Müşterilerin memnuniyeti; Tablo 1'de de görüldüğü gibi, teslimat hızına [18], işletmenin isteklere dönüş hızına, bilgi akışının hızlı olmasına, teslimat sonrasındaki destek hızına bağlı olduğundan hız; tedarik zincirindeki en etkili halkadan birisidir. Müşteriler için işletmelerin taleplerine tedarikçilerin dönüş hızı önemli bir kriterdir çünkü işletme içindeki planlar, taleplere dönüşlere göre şekillendirildiğinden dönüş hızı da bu açıdan etkendir.…”

Section: Tedarik Performansıunclassified

“…Müşteriler için işletmelerin taleplerine tedarikçilerin dönüş hızı önemli bir kriterdir çünkü işletme içindeki planlar, taleplere dönüşlere göre şekillendirildiğinden dönüş hızı da bu açıdan etkendir. Ayrıca, yapılan dönüşlere göre verilen siparişlerin teslimat hızı [18] planları aksatmamalıdır. İşletmelere dolayısıyla da müşterilere belirtilen teslimat zamanındaki sapmalar minimize edilerek tedarik zinciri akışı sağlanabilmelidir.…”

Section: Tedarik Performansıunclassified

“…[20]'nin çalışmasında da yer aldığı gibi tedarik zinciri yönetimindeki ana ölçütlerden birisi de müşteri ilişkileridir. Tablo 1'de de görüldüğü gibi bu ana kriterin alt kriterleri olarak müşteri ile olan etkileşim [19] ve müşteri ilişkilerinde güvenilirlik [20] İşletmeler doğru yerde konumlandırılarak sundukları hizmet daha verimli ve etkin olabilmektedir [18]. Çünkü, konum, hammaddeye ve son alıcıya yakınlık, teslim süresi gibi konular açısından önem teşkil edebilmektedir.…”

Section: Tedarik Performansıunclassified

“…İşletme tecrübesi Eren ve Gür [18]'ün çalışmasında da yer almaktadır ve tecrübe de tedarik zincirinde ve lojistik ve dağıtım ağının seçilmesinde etkili olan kriterlerdendir. Pazar tecrübesine sahip olan ve pazardaki gelişmeleri takip eden firmalar pazarın gerektirdiklerine hakim olmaları nedeniyle pazarda biliniyor durumdadırlar.…”

Section: Tedarik Performansıunclassified

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A New Approach Involving AHP and Mathematical Programming Model for Determination of Effect Levels of Logistics and Distribution Network, and Supplier Selection Optimization in Supply Chain Management

GÜLTEPE¹,

Yılmaz

2022

International Journal of Advances in Engineering and Pure Sciences

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In this study, first, using analytical hierarchy process (AHP) method, the criteria that have an impact on supply chain management in terms of logistics and distribution network are evaluated. As a result of this evaluation, the main criteria and sub-criteria that have the most important impact on the system are determined. As a result of the evaluation, the speed main criterion is examined. Then, a mathematical programming model is developed using the speed criterion and hence also its sub-criteria. GAMS optimization software is used for the solution of the developed model. In this study, the optimum supplier selection is ensured using the selected sub-criteria and the developed mathematical programming model in a developed supplier selection problem.

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A Novel Interval-Valued-q-Rung Orthopair Fuzzy-Additive Ratio Assessment Model for Evaluating Logistics Service Quality

Korucuk,

Aytekın,

Moslem

2024

IEEE Access

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Logistics service quality is crucial for companies to satisfy customers, gain an advantage over competitors, minimize costs, make effective business processes, and maintain corporate reputation. Companies work with 3PL service providers to ensure the quality of their logistics services. At this point, the technology adoption models adopted by companies are closely related to 3PL service and its logistics service quality. In this context, the purpose of this research is to determine the ideal technology adoption model for ensuring logistics service quality in companies that employ 3PL services. It also seeks to determine the criteria and their significance levels that must be considered to attain the specified aim. To attain these goals, a decision-making methodology including IV-q-ROF-ARAS has been used. The research revealed that the most essential criteria for the quality of logistics services are "reliability, regularity, flexibility, and service usability", "delivery time and request" and "availability of ordering information." According to the study's findings, logistics companies must be reliable and flexible. The "technology acceptance model" has been identified as the most ideal technology adoption model for Turkish companies receiving 3PL services. In this regard, the study, which focuses on logistics service quality, 3PL service providers, and technology adoption structures, presents significant implications for the literature and companies.

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ONLINE ALIŞVERİŞ SİTELERİ İÇİN AHP ve TOPSIS YÖNTEMLERİ İLE 3PL FİRMA SEÇİMİ

Cited by 15 publications

References 11 publications

Finding Criteria Weights From the Perspective of Young People for Online Shopping Website Selection

Finding Criteria Weights From the Perspective of Young People for Online Shopping Website Selection

A New Approach Involving AHP and Mathematical Programming Model for Determination of Effect Levels of Logistics and Distribution Network, and Supplier Selection Optimization in Supply Chain Management

A Novel Interval-Valued-q-Rung Orthopair Fuzzy-Additive Ratio Assessment Model for Evaluating Logistics Service Quality

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