Online communities for older users: what can we learn from local community interactions to create social sites that work for older people

Abstract

In this work, we seek to understand the needs of interaction designers involved in industrial system engineering processes. While current research offers a set of methods and tools for them, we believe that more empirical user studies focusing on designers are needed, in particular to support how model-based activity analysis may inform their decisions. Our designers' need analysis is conducted through participatory design and contextual inquiry, and applied through a real use-case project: a distributed tactile tool for airborne maritime surveillance. Thanks to this study, we report on our insights on the usability problems and needs related in particular to scenario-based modeling, model-based design rationales and design-based model refinement.Interactive System Design; System Engineering Empirical Studies; Model-based Engineering; Participatory Design; Scenario-based Design; Design Rationales.

Older people’s production and appropriation of digital videos: an ethnographic study

“…In this case, social recognition was more important than privacy. This finding suggests the potential of applying ICTs to enrich, in a meaningful and controlled way, older people's communication with unknown people and to develop new relationships (Harley, Howland, and Harris 2014;Harley and Fitzpatrick 2009). In his recent work, Harley et al (Harley, Howland, and Harris 2014) highlighted the fact that besides the family, there are also other relationships that are important to older people.…”

“…This finding suggests the potential of applying ICTs to enrich, in a meaningful and controlled way, older people's communication with unknown people and to develop new relationships (Harley, Howland, and Harris 2014;Harley and Fitzpatrick 2009). In his recent work, Harley et al (Harley, Howland, and Harris 2014) highlighted the fact that besides the family, there are also other relationships that are important to older people. They argue that in addressing older people's social isolation and loneliness, it seems pertinent to provide opportunities for engaging with strangers, making new friends, and developing self-expression and relatedness.…”

“…I don't want everyone to watch it, just us in the class is ok. Despite older adults being widely regarded as a very heterogeneous user group (Gregor and Newell 2001), privacy concerns with respect to public access to personal media on the web have been reported in studies of SNS (Social Network Sites) use by older people with different cultural backgrounds (Gibson et al 2010;Lehtinen, Näsänen, and Sarvas 2009;Harley, Howland, and Harris 2014). Similar privacy concerns have also been raised in studies involving older people and video-sharing sites (e.g., YouTube, (Sayago, Forbes, and Blat 2012)) and addressing their attitudes towards emerging digital legacy tools (Thomas and Briggs 2014).…”

“…Most of the interaction issues faced by our participants, such as too much information, unfamiliar terminology, and privacy control, have already been addressed by guidelines (e.g., Zaphiris, Kurniawan, and Ghiawadwala 2006;Chisnell and Redish 2005;Fidgeon 2006;Hodes and Lindberg 2002;Carmien and Manzanares 2014), and in recommendations for designing SNS for older people (e.g., Lehtinen, Näsänen, and Sarvas 2009;Harley, Howland, and Harris 2014). This fact can be seen as a validation of the design knowledge spread in the guidelines and reinforces the need of addressing them in future designs.…”

Online Social Space Identification. A Computational Tool for Optimizing Social Recommendations

“…Online education plays a fundamental role in the prevention and conscious participation of patients in the care process. In particular, some online social networks have been emphasized as a useful tool that acts as social support for the elderly, capable of shielding, in some circumstances, from psychological stress and encouraging participation and engagement [4][5][6][7][8][9]. Some of these platforms, such as PatientsLikeMe (http://www.patientslikeme.com), CureTogether (http://www.curetogether.com), or MedHelp (http://www.medhelp.org), have provided users self-management of personal activities for their own diseases.…”