Online consultations in mental healthcare: Modelling determinants of use and experience based on an international survey study at the onset of the pandemic

Daele, Tom Van; Mathiasen, Kim; Carlbring, Per; Bernaerts, Sylvie; Brugnera, Agostino; Compare, Angelo; Duque, Aránzazu; Eimontas, Jonas; Gosar, David; Haddouk, Lise; Karekla, Maria; Larsen, Pia Veldt; Coco, Gianluca Lo; Nordgreen, Tine; Salgado, João; Schwerdtfeger, Andreas; Assche, Eva Van; Willems, Sam; Witte, Nele A. J. De

doi:10.1016/j.invent.2022.100571

Cited by 8 publications

(3 citation statements)

References 33 publications

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“…Telephone communication was the most frequently used ICT for those reporting having used TR during the COVID-19 pandemic, most likely due to its ease of use and minimal technical requirements, followed by internet applications. Our finding that physiotherapists who had previously used TR were more likely to report having used it during the pandemic is also in line with previous studies investigating factors related to using digital health tools in patient care [ 43 , 44 ].…”

Section: Discussionsupporting

confidence: 91%

Factors associated with the willingness to provide telerehabilitation by physiotherapists treating older adults or people with neurological diseases during the COVID-19 pandemic in Sweden

Humphries,

Bezuidenhout,

Häger

et al. 2024

PLOS Digit Health

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Background While telerehabilitation is a promising alternative to traditional rehabilitation, previous studies suggest that it is still underutilised by physiotherapists. The purpose of this study was to identify factors associated with the willingness, and use of, telerehabilitation among physiotherapists. Method An online survey, covering self-reported use of, and attitudes toward telerehabilitation during the COVID-19 pandemic, was distributed to physiotherapists who were members of the Swedish Association of Physiotherapists and working in geriatrics or neurology in Sweden. Results A total of 307 responding physiotherapists were included, most of whom were female (n = 277, 90.2%), working full-time (n = 225, 73.3%), had a bachelor’s degree in physiotherapy as their highest education (n = 238, 77.8%) and working in community care settings (n = 131, 43.0%). Overall, 42.3% responded that they would be willing to work with telerehabilitation daily and 47% responded that they had previously worked with telerehabilitation to some degree during the COVID-19 pandemic. Logistic regression analysis revealed that feeling comfortable using digital tools (OR = 1.81, P = .043), believing that telerehabilitation increases the accessibility of rehabilitation (OR = 2.27, P = .009), and that patients will appreciate it (OR = 2.10, P = .025), were significantly associated with willingness to work daily with telerehabilitation. Working in primary care or rehabilitation centres (OR = 3.48, P < .012), having previously used telerehabilitation (OR = 55.86, P < .001), and perceiving the workplace reimbursement system as facilitating telerehabilitation (OR = 8.24, P = .003), were factors significantly associated with reported use of telerehabilitation during the COVID-19 pandemic. Conclusion Among physiotherapists in Sweden, willingness to use telerehabilitation is largely associated with personal attitudes towards it, whereas reported use of telerehabilitation appears to be related to organisational factors. These findings could be used to shape future implementation of telerehabilitation practices in geriatric and neurorehabilitation in Sweden and contribute to the broader understanding of telerehabilitation among physiotherapists across different contexts.

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Section: Discussionsupporting

confidence: 91%

Factors associated with the willingness to provide telerehabilitation by physiotherapists treating older adults or people with neurological diseases during the COVID-19 pandemic in Sweden

Humphries,

Bezuidenhout,

Häger

et al. 2024

PLOS Digit Health

View full text Add to dashboard Cite

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“…The COVID pandemic also triggered increased demand for mental health services, creating a ‘perfect storm’ of reduced resources and heightened need, leading to a spike in unmet mental health services globally ( World Health Organisation, 2020 ). Recent research indicates a surge in the unmet need for psychotherapy and counseling during the pandemic ( De Witte et al, 2021 ; Kaiser Family Foundation, 2021 ; Van Daele et al, 2022 ).…”

Section: Introductionmentioning

confidence: 99%

Revealing the source: How awareness alters perceptions of AI and human-generated mental health responses

Jain,

Pareek,

Carlbring

2024

Internet Interventions

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“…A large international online survey on the use of telepsychology, in this case focused on online psychological consultations during the COVID-19 pandemic, was set up. Qualitative analyses of actual needs and concerns relating to the use of online consultations have already been published [ 32 ] as well as quantitative exploratory analyses which primarily aimed to gain insights into determinants of telepsychology (non)adoption and experience [ 33 ]. This study builds on this existing work by focusing exclusively on mental healthcare professionals who had adopted the practice of telepsychology, exploring the extent to which differences across countries can be retrieved and investigating social telepresence.…”

Section: Introductionmentioning

confidence: 99%

Telepsychology in Europe since COVID-19: How to Foster Social Telepresence?

Haddouk

Milcent

Schneider

et al. 2023

JCM

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All over the world, measures were taken to prevent the spread of COVID-19. Social distancing not only had a strong influence on mental health, but also on the organization of care systems. It changed existing practices, as we had to rapidly move from face-to-face contact to remote contact with patients. These changes have prompted research into the attitudes of mental healthcare professionals towards telepsychology. Several factors affect these attitudes: at the institutional and organizational level, but also the collective and personal experience of practitioners. This paper is based on an original European survey conducted by the EFPA (European Federation of Psychologists’ Associations) Project Group on eHealth in 2020, which allowed to observe the variability in perceptions of telepsychology between countries and mental healthcare professionals. This study highlights different variables that contributed to the development of attitudes, such as motivations, acquired experience, or training. We found the “feeling of telepresence”—which consists of forgetting to some extent that we are at a distance, in feeling together—and social telepresence in particular as main determinants of the perception and the practice of telepsychology.

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Online consultations in mental healthcare: Modelling determinants of use and experience based on an international survey study at the onset of the pandemic

Cited by 8 publications

References 33 publications

Factors associated with the willingness to provide telerehabilitation by physiotherapists treating older adults or people with neurological diseases during the COVID-19 pandemic in Sweden

Factors associated with the willingness to provide telerehabilitation by physiotherapists treating older adults or people with neurological diseases during the COVID-19 pandemic in Sweden

Revealing the source: How awareness alters perceptions of AI and human-generated mental health responses

Telepsychology in Europe since COVID-19: How to Foster Social Telepresence?

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