Online-Dating Romance Scam in Malaysia: An Analysis of Online Conversations between Scammers and Victims

Shaari, Azianura Hani; Kamaluddin, Mohammad Rahim; Paizi@Fauzi, Wan Fariza; Mohd, Masnizah

doi:10.17576/gema-2019-1901-06

Cited by 35 publications

(24 citation statements)

References 14 publications

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“…Nevertheless, they were unsure of actions to follow after making a threat, particularly if no atonement was made before the intimidation. Students should be sensitised to the fact that when the interviewer clarifies or the question is repeated, he is in essence sacrificing his 'face' and in a way "doing favours" by helping the candidate to cooperate (Shaari et al, 2019). Meanwhile, in face-to-face interaction the interviewee is expected to collaborate and respond to the comparable politeness strategies.…”

Section: Discussionmentioning

confidence: 99%

Malaysian Fresh Graduates’ Performance in Job Interviews: Politeness Strategies

Arumugam¹,

Krishnan²,

Mello³

et al. 2021

IJARBSS

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Face-to-face interaction is a process of personal interaction in expressing opinions and answering questions, as in job interviews to evaluate the suitability of interviewees in a hiring process. Although educational institutions in Malaysia have introduced measures to provide fresh graduates with the required interactive competences, yet there are still incapable of carrying out proper interactions in job interviews. Therefore, the purpose of the study was to investigate the use of politeness strategies in job interviews. Twenty fresh graduates and five human resource managers from prominent outsourcing organisations participated in the study. Job interview data were recorded, transcribed, and analysed qualitatively to identify politeness strategies used in the interviews. The findings show that two positive politeness forms were identified: "paying attention and focusing on interviewer's concerns, requirements, wishes or gains", and "constructing/emphasizing shared positions to build commonality". One negative strategy was found, "asking for explanation or repeating". The findings further revealed that most of fresh graduates were not able to carry out smooth interactions and unable to use impression management tactics with the interviewers during the job interviews. They study may contribute significantly for the course module by integrating politeness strategies in job interviews on face-to-face interactions in employment programs.

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Section: Discussionmentioning

confidence: 99%

Malaysian Fresh Graduates’ Performance in Job Interviews: Politeness Strategies

Arumugam¹,

Krishnan²,

Mello³

et al. 2021

IJARBSS

View full text Add to dashboard Cite

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“…Internet fraud, primarily love scams, are serious cybercrime problems in Malaysia. Studies have shown that these fraudsters and scammers utilise notorious strategies to defraud their victims (see Shaari et al 2019). Fear of cybercrime has impacted users' confidence of the Internet and could stall the progress of e-commerce (Roberts et al 2013).…”

Section: Perception Of Safety From Cybercrimementioning

confidence: 99%

Contextual and multifactorial influence on perception of safety from crime among selected Malaysians

Ghani

Wahab

Ghazali

et al. 2022

IJRBS

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Despite official crime figures showing a continuous decline in the rate of crime, the perception of the high level of crime by many Malaysians suggests other factors are affecting their perception of safety from crime. The objective of this study is to identify and understand these factors through a qualitative study that employs online focus group discussions. This study argues that the perception of safety from crime is the result of interactions of a number of factors such as the experience of victimisation, crime information, neighbourhood conditions as well as the perception of law enforcement and government crime reduction policy. The sense of safety from crime is also contextual as it may fluctuate according to time, place, activities and situations. Analysis of the data from the focus group discussions found that participants generally have a high perception of safety from crime. However, participants felt less safe when they were in public places and when interacting with online services. In most circumstances, participants' sense of safety is affected by the pressure to be vigilant and to avoid criminal victimisation. This pressure is exacerbated by low-quality information on crime that is often received through social media. Crime information on social media has a significant impact on participants’ perceptions of crime. The overall analysis of the findings suggests that the most important factor which affects the perception of safety from crime among these selected Malaysians is their sense of safety in their homes and their neighbourhood. Hence, efforts to increase the sense of safety among Malaysians should focus on this context.

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“…Over the years, most related studies in this area have focused more on different types of cybercrimes. One example is the online dating romance scam in Malaysia (Shaari et al, 2019), which identified several common steps and persuasive language strategies used by scammers in manipulating the victims. These strategies included both positive (claim common ground, the indication of interest, membership, and similarities) and negative (direct claims, statements, and requests) politeness strategies.…”

Section: Literature Review Illegal Internet Investment Schemementioning

confidence: 99%

“…The website content's narrative patterns involving vast sums of profit returns and common persuasive strategies that appeal to greed, altruism, trust, and flattery often make the schemes irresistible. Many linguistics studies have documented and discussed the narratives and persuasive strategies in other forms of cyber scams such as love or romance scam (Shaari, Kamaluddin, Paizi & Mohd, 2019), Macau scam, and "Nigerian" e-mail scam (Schaffer, 2012). However, attention on illegal internet investment schemes, especially in the Malaysian context, lacks the literature.…”

Section: Introductionmentioning

confidence: 99%

Modelling the Language of Cyber Scammers: A Forensic Linguistics Analysis of Malaysian Illegal Investment Scheme

Aziz¹,

Azhar²,

Yatim³

et al. 2021

IJARBSS

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Over the last few years, there are growing concerns over the astronomical increase of reported cases of illegal internet investment schemes in Malaysia. Although the Central Bank of Malaysia (CBM) regulates and supervises financial institutions in order to combat illegal investment scheme through Financial Services Act 2013 (FSA 2013) and Islamic Financial Services Act 2013 (IFSA 2013), they do not protect the consumers should they choose to deal with the illegal financial service providers. The large financial losses have a negative impact fiscally on investors' socioeconomic. Hence, this study is proposed to analyse Malaysian illegal internet investment scammers' language properties to provide cyber defense for the public. Using Zhang and Wildermuth's (2009) content analysis process, this study intends to examine the linguistic strategies used by scammers in their websites to deceive their targets. This study will focus on several websites identified by CBM as the primary data source. Semi-structured interviews will be conducted with personnel from relevant government agencies. For triangulation purposes, individuals who have experienced investing and willing to share their experiences and data will be interviewed. All data will be coded and categorised, and emergent themes will be presented to answer research questions. With great hope, this study's results will help provide comprehensive public education about these scams' linguistics strategies as a strong defense against them. The results may also help the authorities develop better crime prevention methods and contribute to the criminal justice system in presenting more significant linguistic evidence in the court of law.

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Online-Dating Romance Scam in Malaysia: An Analysis of Online Conversations between Scammers and Victims

Cited by 35 publications

References 14 publications

Malaysian Fresh Graduates’ Performance in Job Interviews: Politeness Strategies

Malaysian Fresh Graduates’ Performance in Job Interviews: Politeness Strategies

Contextual and multifactorial influence on perception of safety from crime among selected Malaysians

Modelling the Language of Cyber Scammers: A Forensic Linguistics Analysis of Malaysian Illegal Investment Scheme

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