“…In this regard, agronomics is used in this study as the theoretical lens that guides the exploration of postgraduate students' research and supervisory experiences in ODL. Although usually used in business and health research, ergonomics has gained prominence as a theoretical foundation in exploring distance education learning and service delivery (Dzakiria and Mohamad 2014;Finch and Jacobs 2012;Smith 2007). According to Sanders and McCormick (1993, 451), ergonomics is "discovering and applying information about human behaviour, abilities, limitations, and other characteristics to the design of tools, machines, systems, tasks, jobs, and environments for productive, safe, comfortable, and effective human use".…”