Online first impressions: Person perception in social media profiles

Bacev-Giles, Chantal; Haji, Reeshma

doi:10.1016/j.chb.2017.04.056

Cited by 38 publications

(20 citation statements)

References 46 publications

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“…Previous studies on impressions of personal traits from photos of people have typically focused on either computerized frontal headshots (Todorov et al, ) or avatars (Bacev‐Giles & Haji, ). Thus, the generalizability of these findings to naturally occurring photos is somewhat questionable.…”

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

“…Personal photos are widely used in the rapidly growing sharing economy platforms (e.g., Airbnb, Uber, Eatwith), in which mutual trust between buyers and sellers is crucial. The pervasive use of personal photos in these peer‐to‐peer (P2P) virtual markets raises the question of how people make inferences about strangers' characteristics, such as their trustworthiness, online based on the few cues provided (Bacev‐Giles & Haji, ). Studies have begun to identify different sources of trust information shared in online P2P markets that go beyond the commonly used review scores applied as a reputation mechanism (Cabral & Hortacsu, ).…”

Section: Introductionmentioning

confidence: 99%

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What do Airbnb hosts reveal by posting photographs online and how does it affect their perceived trustworthiness?

Ert

Fleischer

2019

Psychology and Marketing

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The use of sellers' personal photographs online is ubiquitous in sharing economy platforms such as Airbnb. This paper addresses two questions. First, what type of personal photos do hosts choose to post on Airbnb? Second, which of the characteristics of their photos affects their perceived trustworthiness? We answer these questions by building a structural equation model of the relation between the characteristics of the photos and the perceived trustworthiness of the hosts. The antecedents of trust in this model were defined based on insights from psychology regarding first impressions. We found that the hosts' visual characteristics (e.g., gender) as revealed in their online photographs affect their perceived trustworthiness both directly and indirectly via attractiveness. We also found that image characteristics, which are not related directly to the traits of the host in the picture (e.g., photograph quality), play a significant role in trust inference. Interestingly, the hosts' choices of their personal photos suggest that they may not be aware of these effects. K E Y W O R D SAirbnb profile, attractiveness, first impression, impression formation, peer-to-peer markets, sharing economy, trust inference

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Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

What do Airbnb hosts reveal by posting photographs online and how does it affect their perceived trustworthiness?

Ert

Fleischer

2019

Psychology and Marketing

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“…Previous research has shown that digital representations that exhibit consistent behavioural realism yield greater social influence (Kang & Gratch, 2014). Importantly, digital representations that are similar to users are perceived as more sociable, enjoyable, and useful to interact with than dissimilar ones (Bacev-Giles & Haji, 2017;Qiu & Benbasat, 2010;Seo et al, 2017). Designers should be aware of this to stimulate presence.…”

Section: Practical Implicationsmentioning

confidence: 99%

Avatars and Embodied Agents in Experimental Information Systems Research: A Systematic Review and Conceptual Framework

Aljaroodi¹,

Adam²,

Chiong³

et al. 2019

AJIS

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Computerised graphical representations of human users and computer agents, known as avatars and embodied agents, have been extensively explored and investigated in Information Systems (IS) research and practice. Such digital representations can be employed in either 2D or 3D. In order to facilitate research on user and agent representations and their applications in IS, we conduct a systematic literature review and establish the current state of research on humans’ perceptions and behaviours when interacting with avatars and embodied agents. Our findings are based on an analysis of 90 articles published in top outlets in the IS field. This review identifies 1) different types of avatar and embodied agent-mediated interactions with users, 2) current application domains of such representations, 3) their dimensionality, 4) affected psychological constructs, and 5) practical considerations for the design of such digital representations. Finally, we discuss limitations of current research and, based on these, directions for future work.

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“…For instance, individuals on Facebook may be more likely to ''showing without telling'' who they are, through the use of photos (Zhao, Grasmuck, & Martin, 2008, p. 1825. Thus, whether it is through the management of a profile or the day to day sharing and interaction, social networking sites, such as Facebook, can be used as a way for individuals to consciously construct an online image (Bacev-Giles & Haji, 2017;Birnholtz, Burke, & Steele, 2017;Waite & Bourke, 2015).…”

Section: Presentation Of Self and Social Networking Sitesmentioning

confidence: 99%

Lafayette Strong: A Content Analysis of Grief and Support Online Following a Theater Shooting

Pearce

2017

Illness, Crisis & Loss

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On July 23, 2015, in the Grand 16 Theatre in Lafayette, Louisiana, a gunman opened fire in the 7 o’clock showing of the movie, Trainwreck. Mayci Breaux, 21, and Jillian Johnson, 33, both received fatal wounds. Nine others were injured. As part of a community healing event following the shooting, a Tagboard was established around the hashtag LafayetteStrong. This study was conducted using a content analysis of 493 photographs and images among these posts. Goffman’s dramaturgical analysis provides a framework for these findings to better comprehend the online performance of self for a grieving community. The images of people, objects, and digital images present evidence of an authentic self to a grieving community in the wake of a local tragedy.

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Online first impressions: Person perception in social media profiles

Cited by 38 publications

References 46 publications

What do Airbnb hosts reveal by posting photographs online and how does it affect their perceived trustworthiness?

What do Airbnb hosts reveal by posting photographs online and how does it affect their perceived trustworthiness?

Avatars and Embodied Agents in Experimental Information Systems Research: A Systematic Review and Conceptual Framework

Lafayette Strong: A Content Analysis of Grief and Support Online Following a Theater Shooting

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