Online grocery shopping for the elderly in Quebec, Canada: The role of mobility impediments and past online shopping experience

Bezirgani, Ana; Lachapelle, Ugo

doi:10.1016/j.tbs.2021.07.001

Cited by 35 publications

(38 citation statements)

References 37 publications

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“…These findings indicate the necessity of incorporating the specific construct of the IOC when studying consumer shopping behaviours during the pandemic period. In particular, our findings revealed that the pandemic has shifted individuals' online shopping behaviour and patterns, which is congruent with recent studies during the COVID-19 pandemic [88,91], and previous studies during other pandemics or crises [92,93]. Specifically, the IOC has greatly increased an individual's attitude and intention toward purchasing certified food through the internet.…”

Section: Discussionsupporting

confidence: 90%

“…In addition, attitude was also reported to significantly influence individuals' intentions to purchase certified food products online in a positive way, which is consistent with the results of Liang and Lim [49], and Akar and Dalgic [87]. Surprisingly, consumers' subjective norms presented an insignificant impact on their online purchase intentions, which were different results from recent online shopping studies, such as the investigations conducted by Bezirgani and Lachapelle [88], and Akar [55]. A possible explanation of this incongruence is due to the unstable predictive power of subjective norms in different contexts [36].…”

Section: Discussionsupporting

confidence: 80%

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Exploring Chinese Consumers’ Online Purchase Intentions toward Certified Food Products during the COVID-19 Pandemic

Tian

Ploeger

2021

Foods

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The outbreak of COVID-19 has significantly increased consumers’ demands for online groceries, as well as healthy, safe, and better-quality food products. In China, certified food products are commonly perceived as safe and good-quality products. Therefore, this study investigated potential factors that influenced Chinese consumers’ online shopping intentions toward certified food during the COVID-19 crisis. An integrated model was proposed by combining the technology acceptance model (TAM) and the theory of planned behaviour (TPB) with the impact of COVID-19 (IOC). The empirical results of structural equation modelling analysis with 491 usable responses revealed that the proposed model showed a good model fit and satisfactory explanatory power (R2 = 53%) regarding consumers’ certified online food shopping intentions during the pandemic. The path analysis demonstrated that attitude, perceived behavioural control, perceived usefulness (PU), and IOC significantly affected consumers’ online purchase intentions of certified food. PU and perceived ease of use (PEOU) were important drivers of attitudes, and PEOU significantly influenced PU. Moreover, the IOC was significantly related to most factors, except subjective norms. These findings can be useful for detecting changes in consumer behaviour, and providing suitable strategic implications for stakeholders in the Chinese certified food sector during the current and post-pandemic eras.

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Section: Discussionsupporting

confidence: 90%

Section: Discussionsupporting

confidence: 80%

Exploring Chinese Consumers’ Online Purchase Intentions toward Certified Food Products during the COVID-19 Pandemic

Tian

Ploeger

2021

Foods

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“…In Montreal, Quebec, a study found that the loss of physical or motorized mobility among older adults was associated with greater intentions to use online grocery services. This study suggests that digital food retail services are a promising opportunity to improve food access among older adults living in urban areas [41]. In the U.S., an initial pilot study confirmed that online grocery services have the potential to improve food access, particularly when optimized with competitive pricing, quick affordable delivery, and accept food assistance vouchers [42].…”

Section: Online Groceriesmentioning

confidence: 69%

“…Older adults are particularly hesitant to use new technology and are suspicious of online payment. Older adults are more likely to sustain the use of online groceries after a successful trial [41]. Helping older adults with tasks such as creating an online account or filling virtual grocery baskets can build confidence to use digital food retail services independently [39,49].…”

Section: Online Groceriesmentioning

confidence: 99%

Digital Food Retail: Public Health Opportunities

Fernandez

Raine

2021

Nutrients

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For over two decades, digital food retail services have been emerging alongside advances in mobile technology and improved access to wi-fi. Digitalization has driven changes within the food environment, complicating an already complex system that influences food-related behaviors and eating practices. Digital food retail services support an infrastructure that enhances commercial food systems by extending access to and availability of highly processed foods, further escalating poor dietary intakes. However, digital food retail services are heterogeneous–food delivery apps, online groceries, and meal kits–and can be feasibly adapted to nutrition interventions and personalized to individual needs. Although sparse, new evidence indicates great potential for digital food retail services to address food insecurity in urban areas and to support healthy eating by making it easier to select, plan, and prepare meals. Digital food retail services are a product of the digital transformation that reflect consumers’ constant need for convenience, which must be addressed in future research and interventions. This paper will discuss public health opportunities that are emerging from the global uptake of digital food retail services, with a focus on online groceries, food delivery apps, and meal kits.

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“…(2021) found that none of the older people they studied before the pandemic used online shopping services, preferring in person shopping as it enabled social interaction and exercise opportunities. Understanding why some groups do not shop for food online and how digital exclusion impacts diet is key to informing interventions and planning to improve access to healthy and affordable food ( Bezirgani And Lachapelle, 2021 ). The East of England includes rural and coastal areas that are not well served by food delivery services ( Hart, 2021 ).…”

Section: Discussionmentioning

confidence: 99%

Changes to household food shopping practices during the COVID-19 restrictions: Evidence from the East of England

Thompson¹,

Hamilton²,

Dickinson³

et al. 2022

Health & Place

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Online grocery shopping for the elderly in Quebec, Canada: The role of mobility impediments and past online shopping experience

Cited by 35 publications

References 37 publications

Exploring Chinese Consumers’ Online Purchase Intentions toward Certified Food Products during the COVID-19 Pandemic

Exploring Chinese Consumers’ Online Purchase Intentions toward Certified Food Products during the COVID-19 Pandemic

Digital Food Retail: Public Health Opportunities

Changes to household food shopping practices during the COVID-19 restrictions: Evidence from the East of England

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