Online Knowledge-Sharing Motivators of Top Contributors in 30 Q&amp;A Sites

Chen, Yongsi; Hew, Khe Foon

doi:10.1007/978-981-10-8896-4_4

Cited by 5 publications

(10 citation statements)

References 30 publications

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“…And the impact of the three dimensions of social capital on knowledge contribution has been confirmed, but different factors have different impacts on knowledge contribution [10] . It is worth noting that scholars put forward that trust and reciprocity under the relationship dimension are the most important factors to be concerned about in social capital, but some scholars have different views [6] . Relational capital is identified as an important promoter of collective action and describes the individual qualities of interpersonal relationships, representing the motivational characteristics of interpersonal interactions.…”

Section: Social Capital Theorymentioning

confidence: 99%

“…Social Q&A community is a step by step subdivision of virtual community. Most scholars [5,6] 's studies on knowledge contribution are limited to the direct impact on knowledge contribution. In this study, virtual sense of community is introduced as the mediating variable, and the influence factors on users' knowledge contribution are studied in a more detailed and in-depth way, which will contribute to the model research of users' knowledge contribution in the future.…”

Section: Theoretical Implicationmentioning

confidence: 99%

“…Jin [7] believed that trust, feedback, reciprocity and identity communication are crucial to knowledge contribution. However, Chen [6] thought the influence of individual trust and reciprocity on knowledge contribution is not significant, while altruism and individual expectation of return are the main factors. Due to the influence of these factors, there are different voices, so it is necessary to carry out further research.…”

Section: Introductionmentioning

confidence: 99%

“…So, What influences people's willingness to contribute? Scholars used social capital theory [3] , social exchange theory [4] , identity theory [5] , rational behavior theory [6] and other theories for analysis. They put forward many motivational factors.…”

Section: Introductionmentioning

confidence: 99%

“…They put forward many motivational factors. Chen [6] believed that motivation can be divided into individual motivation and collective motivation. And individual motivation includes self-efficacy, reciprocity, trust, commitment and so on.…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

The Relationship Between Users’ Relational Capital and Knowledge Contribution in the Social Q&A Community

Yan¹,

Xu²,

Zhang³

et al. 2020

Proceedings of the 2020 5th International Conference on Humanities Science and Society Development (ICHSSD 2020)

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The development of Web2.0 technology has promoted the emergence and growth of social Q&A community. The core value of Q&A community comes from the knowledge contribution of community members, and the influence of members' relationship and interaction can be explained by social capital theory. The three dimensions of social capital have different effects on the behavior of knowledge contribution. Among them, there are significant differences in the results obtained by scholars on the dimension of relational capital. Therefore, we argued that there exist other variables between relational capital and knowledge contribution. In this paper, virtual sense of community was included in the model of relational capital and knowledge contribution, and data analysis of valid questionnaires was conducted through SPSS24.0. The research shows that community identity and reciprocity of relational capital have a direct positive influence on users' knowledge contribution behavior, and community identity has a greater influence. The sense of virtual community plays a part of intermediary role between the relational capital and users' knowledge contribution behavior. Community identity and reciprocity affect users' sense of virtual community, and then have a positive impact on users' knowledge contribution behavior.

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Section: Social Capital Theorymentioning

confidence: 99%

Section: Theoretical Implicationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

The Relationship Between Users’ Relational Capital and Knowledge Contribution in the Social Q&A Community

Yan¹,

Xu²,

Zhang³

et al. 2020

Proceedings of the 2020 5th International Conference on Humanities Science and Society Development (ICHSSD 2020)

View full text Add to dashboard Cite

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Unveiling the Dynamics of Extrinsic Motivations in Shaping Future Experts’ Contributions to Developer Q&A Communities

Yang,

Mao,

2024

IET Software

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Developer question and answering communities rely on experts to provide helpful answers. However, these communities face a shortage of experts. To cultivate more experts, the community needs to quantify and analyze the rules of the influence of extrinsic motivations on the ongoing contributions of those developers who can become experts in the future (potential experts). Currently, there is a lack of potential expert-centred research on community incentives. To address this gap, we propose a motivational impact model with self-determination theory-based hypotheses to explore the impact of five extrinsic motivations (badge, status, learning, reputation, and reciprocity) for potential experts. We develop a status-based timeline partitioning method to count information on the sustained contributions of potential experts from Stack Overflow data and propose a multifactor assessment model to examine the motivational impact model to determine the relationship between potential experts’ extrinsic motivations and sustained contributions. Our results show that (i) badge and reciprocity promote the continuous contributions of potential experts while reputation and status reduce their contributions; (ii) status significantly affects the impact of reciprocity on potential experts’ contributions; (iii) the difference in the influence of extrinsic motivations on potential experts and active developers lies in the influence of reputation, learning, and status and its moderating effect. Based on these findings, we recommend that community managers identify potential experts early and optimize reputation and status incentives to incubate more experts.

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Representations of Creativity by Posters in Freelance Writing Internet Forums

Sarraf

2021

Technical Communication Quarterly

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Online Knowledge-Sharing Motivators of Top Contributors in 30 Q&A Sites

Cited by 5 publications

References 30 publications

The Relationship Between Users’ Relational Capital and Knowledge Contribution in the Social Q&A Community

The Relationship Between Users’ Relational Capital and Knowledge Contribution in the Social Q&A Community

Unveiling the Dynamics of Extrinsic Motivations in Shaping Future Experts’ Contributions to Developer Q&A Communities

Representations of Creativity by Posters in Freelance Writing Internet Forums

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