“…For a long time, instructors have customarily used the telephone medium with trainees (Bagshaw & Bagshaw, 2002;Boyce & Clutterbuck, 2010;Bruck, Robinson, & Gallagher, 2021;Hui, Law, & Lau, 2021;Olszewski-Kubilius, 2013;Sailer, Schultz-Pernice, & Fischer, 2021). However, now the use of cyber-mediated techs is helping boost, extend, and substitute face-to-face training while transforming the overall training experience.…”