Online Patient Consultation

Abstract

New communication technologies allow patients to communicate with their physicians from anywhere using computer or smartphone. Adding video to the mere phone call optimizes the personal contact between patient and physicians regardless of distance. Legal and reimbursements requirements must be taken into account, especially only certified software products must be used. In addition, patient consent is needed and confidentiality must be assured. The video patient consultation can be reimbursed by the health insurance companies. As with all new technologies, the introduction of these video consultations faced some challenges. Although patients and physicians have expressed great interest in this technology, it has been rarely used so far. The current COVID crisis increased the need for video consultations resulting in an increasing use of video patient consultation. It can be expected that this demand will still exists after the COVID crisis.

Telemedicine trends in orthopaedics and trauma during the COVID-19 pandemic: A bibliometric analysis and review

“…Fifty-nine articles met the inclusion criteria and were considered for the analysis. 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 The excluded thirty-four papers were editorials, letters, duplicate entries, and articles with no discussion on telemedicine even in the full text ( Figure 1 ). The monthly contributions trend of the orthopaedic telemedicine-related articles is shown in Figure 2 .…”

“…Juhra et al. 46 stressed on the legal considerations and reimbursement requirements before telemedicine consultations and the use of only certified software products for telemedicine conduction. Jansson et al.…”

Kompetenz, Kreativität und Kommunikation: Grundlagen zur Qualitätsverbesserung in der Traumatologie

“…Richtungsweisend sind des Weiteren z. B. die digitale Sprechstunde, der Teleschockraum, Notfall-Apps und computerassistierte Entscheidungsfindung beim Traumapatienten [1,13,20]. Allen gemeinsam ist die Kommunikation auf Augenhöhe zwischen Experten unterschiedlichster Fachdisziplinen, die so eine kreative gemeinsame Entscheidungsfindung erlaubt.…”

Teleconsultas Mediadas por Vídeo em Tempos de COVID-19: Uma Revisão Sistemática da Literatura

“…No que tange a legislac ¸ão, alguns países já possuíam leis que regulamentavam as consultas por vídeo antes da pandemia, caso da Alemanha e Coréia do Sul. Na Alemanha, desde o ano de 2017, permite-se prática de teleconsulta, havendo apenas a restric ¸ão de que o servidor utilizado para intermediar o atendimento esteja localizado dentro da união européia [Juhra et al 2020]. Já a Coréia do Sul, desde 2018, trabalha com a informatizac ¸ão do atendimento por videochamadas, possuindo até mesmo um projeto governamental para acesso remoto de trabalhadores à saúde [Park et al 2020].…”