“…Their availability and competence are critical for efficient port operations. Although pilotage-related research is limited so far [13] , [26] , [41] , previous research has indicated that pilotage accidents are common [35] and that poor communication and coordination between pilots and duty officers has been identified as a contributing factor in most of these accidents [1] , [13] , [14] , [54] . In addition, previous research has suggested that pilots face a number of work-related challenges, including long shifts, challenging tasks, commercial pressures, and irregular, unpredictable and unsocial working hours, which often lead to stress, fatigue, and family conflict [28] , [35] .…”