Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Wirtz, Bernd W.; Weyerer, Jan C.; Rösch, Michael

doi:10.1177/0020852317719996

Cited by 85 publications

(70 citation statements)

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“…Fun and enjoyment is an influential driver for hackers to engage with open data in Swedish hackathons (Juell-Skielse et al, 2014). Instances of extrinsic motivation include expectancy towards job performance (Zuiderwijk et al, 2015) or other advantage (Weerakkody et al, 2017a), usefulness for doing the tasks at hand (Wirtz et al, 2018, Wirtz et al, 2017, Weerakkody et al, 2017b, and prospects of financial gains or future employment (Kuk and Davies, 2011).…”

Section: Individual Conditions and Factorsmentioning

confidence: 99%

Citizen engagement with open government data

Purwanto

Janssen

2020

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Purpose Citizen engagement is key to the success of many Open Government Data (OGD) initiatives. However, not much is known regarding how this type of engagement emerges. This study aims to investigate the necessary conditions for the emergence of citizen-led engagement with OGD and to identify which factors stimulate this type of engagement. Design/methodology/approach First, the authors created a systematic overview of the literature to develop a conceptual model of conditions and factors of OGD citizen engagement at the societal, organizational and individual level. Second, the authors used the conceptual model to systematically study citizens’ engagement in the case of a particular OGD initiative, namely, the digitization of presidential election results data in Indonesia in 2014. The authors used multiple information sources, including interviews and documents, to explore the conditions and factors of OGD citizen-led engagement in this case. Findings From the literature the authors identified five conditions for the emergence of OGD citizen-led engagement as follows: the availability of a legal and political framework that grants a mandate to open up government data, sufficient budgetary resources allocated for OGD provision, the availability of OGD feedback mechanisms, citizens’ perceived ease of engagement and motivated citizens. In the literature, the authors found six factors contributing to OGD engagement as follows: democratic culture, the availability of supporting institutional arrangements, the technical factors of OGD provision, the availability of citizens’ resources, the influence of social relationships and citizens’ perceived data quality. Some of these conditions and factors were found to be less important in the studied case, namely, citizens’ perceived ease of engagement and citizens’ perceived data quality. Moreover, the authors found several new conditions that were not mentioned in the studied literature, namely, citizens’ sense of urgency, competition among citizen-led OGD engagement initiatives, the diversity of citizens’ skills and capabilities and the intensive use of social media. The difference between the conditions and factors that played an important role in the case and those derived from the literature review might be because of the type of OGD engagement that the authors studied, namely, citizen-led engagement, without any government involvement. Research limitations/implications The findings are derived using a single case study approach. Future research can investigate multiple cases and compare the conditions and factors for citizen-led engagement with OGD in different contexts. Practical implications The conditions and factors for citizen-led engagement with OGD have been evaluated in practice and discussed with public managers and practitioners through interviews. Governmental organizations should prioritize and stimulate those conditions and factors that enhance OGD citizen engagement to create more value with OGD. Originality/value While some research on government-led engagement with OGD exists, there is hardly any research on citizen-led engagement with OGD. This study is the first to develop a conceptual model of necessary conditions and factors for citizen engagement with OGD. Furthermore, the authors applied the developed multilevel conceptual model to a case study and gathered empirical evidence of OGD engagement and its contributions to solving societal problems, rather than staying at the conceptual level. This research can be used to investigate citizen engagement with OGD in other cases and offers possibilities for systematic cross-case lesson-drawing.

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Section: Individual Conditions and Factorsmentioning

confidence: 99%

Citizen engagement with open government data

Purwanto

Janssen

2020

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“…We used a combination of keywords to gather relevant papers concerning determinants or barriers to citizen engagement or involvement or participation or use of OGD. Only seven publications were found, i.e., [8], [32], [35], [38], [39], [41], and [42]. We assumed that more factors are required as Zuiderwijk et al [42] suggests that trust can improve our understanding of the acceptance and use of open data technologies and Davies [10] states that OGD usage represents political participation.…”

Section: Previous Research Concerning Citizen Engagement In Ogdmentioning

confidence: 99%

“…Intrinsic motivation is found significantly influencing citizen's intention to use OGD in Germany [39]. Intrinsic motivation is defined as 'a type of motivation based on people's inherent interest in [20], [39], [38] Extrinsic motivation [5], [42], [32]…”

Section: Previous Research Concerning Citizen Engagement In Ogdmentioning

confidence: 99%

“…Therefore, engagement is one step beyond OGD use. The open data literature has provided knowledge about which predictors or determinants influence citizens' intention to use OGD (e.g., [42], [32], [39], [38]) and which barriers might hinder citizens' usage (e.g., [41]). These studies have put forth an initial understanding into factors that influence OGD use, but there is still a lack of insight into drivers that motivate citizens to develop OGD based applications and use the applications to tackle societal problems.…”

Section: Introductionmentioning

confidence: 99%

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Citizen engagement in an open election data initiative

Purwanto

Janssen

2018

Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age

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Citizen engagement is key to the successful and sustainable use of Open Government Data (OGD), involving multiple activities ranging from the retrieval and conversion of raw data to OGD based applications, to the use of these applications to solve societal problems. However, there is a lack of insight into what drives citizens to engage in OGD initiatives. Such insight helps inform policymakers in stimulating and improving the engage ability of an OGD program. This study aims to identify factors that influence why citizens engage in OGD initiatives. To attain this objective, we conducted a single case study of citizen engagement in an open election data initiative in Indonesia. Our study shows that social altruism as an intrinsic motivation is a strong driver for citizens to start and continue engaging with open election data. Low data quality appeared not to hinder citizens from engaging in the OGD initiative; in contrast, it can lead to more engagement. Election is typically concerning with political participation, yet trust and political efficacy factors only marginally influenced citizen engagement in our case study. The case shows that, in a time-critical situation where potential social conflicts were seen to threaten the citizens' lives, collective actions are enabled by the availability of OGD. We draw some key lessons learnt for policymakers to enhance OGD engage ability. Further research is needed to examine whether factors found in this particular case also apply in different settings. CCS CONCEPTS• Social and professional topics → Government technology policy; Cultural characteristics; • Information systems → Collaborative and social computing systems and tools;

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“…Open government has been studied and seen as positive for the administration, and has focused primarily on its application to state and local governments (Ruijer et al, 2019;Bvuma and Joseph, 2019). Research has also been carried out regarding the application of open government foundations in the case of the media (Porlezza and Splendore, 2019) and from the perspective of citizens (Wirtz et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Los partidos políticos abiertos: aplicación de los principios del Gobierno abierto a las formaciones políticas

Díez‐Garrido

2020

Doxacom

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El Gobierno Abierto ha experimentado un fuerte auge en el escenario político y en los estudios académicos. Este artículo reflexiona sobre la adaptación de los pilares del Gobierno Abierto (transparencia, participación y colaboración) a los partidos políticos. Estas formaciones en España sufren una gran desconfianza ciudadana, que se suma al alto porcentaje de aportaciones públicas en su financiación. Todo ello hace necesario desarrollar el concepto de partidos políticos abiertos. El estudio parte de una aproximación conceptual, realizada con la metodología Delphi, en el que 20 expertos de los campos de la Comunicación, el Derecho y las Ciencias Políticas han aportado sus conocimientos en dos rondas de cuestionarios. Los resultados sirvieron para redactar una Guía de buenas prácticas para partidos políticos abiertos, que posteriormente se ha utilizado para evaluar a las formaciones. El análisis muestra que los partidos aún deben desarrollar los pilares, especialmente su implicación e interacción de la ciudadanía.

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Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Cited by 85 publications

References 50 publications

Citizen engagement with open government data

Citizen engagement with open government data

Citizen engagement in an open election data initiative

Los partidos políticos abiertos: aplicación de los principios del Gobierno abierto a las formaciones políticas

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