Open innovation and quality management: the moderating role of interorganisational IT infrastructure and complementary learning styles

Bravo, María Isabel Roldán; Montes, Francisco Javier Lloréns; Moreno, Antonia Ruíz

doi:10.1080/09537287.2017.1306895

Cited by 39 publications

(14 citation statements)

References 99 publications

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“…Organizations that have implemented QM gain advantages in various aspects of organizational performances. Some of the benefits are improved financial performance (Augustyn et al, 2019), established knowledge management (Honarpour et al, 2018), increased profitability (Hailu et al, 2018), improved labor productivity (Belay et al, 2014), improved open innovation (Rold et al, 2017), green innovation (Li et al, 2018), improved job satisfaction (Addis et al, 2019), etc. QM can, therefore, be seen as a way to gain a competitive advantage in the world market.…”

Section: Literature Reviewmentioning

confidence: 99%

An exploration of quality management practices in the manufacturing industry of Ethiopia

Addis

2019

TQM

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Purpose Total quality management (TQM) has long been viewed as a strategy to attain business excellence. However, it is relatively a new concept in the context of emerging economies. Particularly, this is far beyond the reality in the context of African countries, in general. The purpose of this paper is to study the current state of TQM implementation in the manufacturing industry of Ethiopia (MIE). The study also focuses on several comparisons, between large and medium companies, and ISO and non-ISO companies with regard to the adoption of TQM practices. Design/methodology/approach The study draws on top- and middle-level managers from sample companies. Data were collected using a structured survey questionnaire. After testing scale reliability and validity, descriptive and factor analysis were used for the data analysis. Findings The findings, in general, indicated that Ethiopian manufacturers have implemented TQM at a moderate level (grand mean value of 2.86 on 0–5 scale). It is revealed that ISO companies are significantly adopted TQM practices than non-ISO companies, whereas no difference was found between large and medium companies. Originality/value Given the importance of understanding TQM and paucity of research on the topic in Ethiopia, the study provides practical insights and groundwork that can guide practitioners to understand the drivers of TQM in the region. Particularly, the study is useful to plan corrective actions on practices that are likely to obstruct TQM implementation in the MIE. Moreover, the study adds to the empirical literature that may yield important insights on TQM for under-researched emerging economies, particularly for the eastern part of Africa, where nations share similar cross-cultural norms, economic, social and ethnic settings.

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Section: Literature Reviewmentioning

confidence: 99%

An exploration of quality management practices in the manufacturing industry of Ethiopia

Addis

2019

TQM

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“…However, it is essential to recognize that greater radicality in the innovations and other resources under this quality management system. Therefore, it is crucial to maintain a delicate balance between Technological innovation and quality improvement (Roldán Bravo et al, 2017). The benefits made possible through innovation are overruled by not fulfilling specific quality standards (Molina-Castillo & Munuera-Aleman, 2009).…”

Section: Relationship Between Technological Innovation and Qualitymentioning

confidence: 99%

Coupling Coordination Analysis of Technological Innovation, Standards, and Quality: Evidence From China

et al. 2021

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In the context of supply-side structural reform (SSSR), the central government pays more attention to high-quality economic growth. Technological innovation, standards, and quality (TSQ) are the core elements of the SSSR. Therefore, it is essential to understand the coupling relationship between TSQ subsystems and explore its economic growth effect. This study examines the coupling relationship between technological innovation, quality improvement variables, and standard settings for the listed companies in China during 2007–2016. This study assesses the coupling relationship and development difference among TSQ subsystems by developing a coupling coordination degree model. The findings show that the quality subsystem is the collaborative shortboard subsystem, and the standard subsystem plays a role in three subsystems. Moreover, ordered optimization in coupling coordination for each subsystem’s pair, TSQ subsystems achieve high-level internal coordination and resist coupling. However, the speed of the coupling among I–S–Q subsystems is less in any two subsystems. There is a positive link between the coupling coordination degree of TSQ subsystems and economic growth. Still, the effect of the coupling relationship of I–S–Q subsystems with economic growth is more significant. This study offers support for managers, policymakers, and government officials for better policies to optimize the supply structure, enhanced the manufacturing industry, and promote the economic growth of emerging economies.

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“…They provide a standardized and structured process to solve specific quality problems (Hackman and Wageman 1995) and can lead to sub-optimal outcomes as the full landscape of possibilities is not explored (Benner and Tushman 2003). Learning in quality management initiatives is often exploitative due to the emphasis on the structured problem-solving process and standardized tools used (Choo, Linderman, and Schroeder 2007;Roldán Bravo, Lloréns Montes, and Ruiz Moreno 2017). The structured nature of continuous improvement and total quality management (TQM) approaches involve "exploiting familiar skills in addressing known problems" (Sitkin, Sutcliffe, and Schroeder 1994, , p. 544).…”

Section: Environmental Practices and Qualitymentioning

confidence: 99%

Environmental practices and firm performance in emerging markets: the mediating role of product quality

Ahmed

Gölgeci

Bayraktar

et al. 2019

Production Planning & Control

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Environmental practices have not received as much research attention in emerging market contexts as traditional topics like quality. However, the importance of environmental practices for a firm's production strategy has been increasing at an unprecedented level across the globe. Our research objective is, therefore, to investigate the interplay between environmental practices and quality in the pursuit of firm performance. Relying on 492 responses from Turkish manufacturers to test our hypotheses, we show that environmental practices directly improve the quality of products over and above the effect of quality management practices in emerging markets. Product quality, in turn, is important for increasing firm performance, acting as a mediator for the positive effects of environmental practices on performance. Thus, we reveal that product quality functions as an instrumental conduit between environmental practices and firm performance in emerging markets like Turkey where stakeholder pressures are weak, and regulations are often not properly enforced.

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Open innovation and quality management: the moderating role of interorganisational IT infrastructure and complementary learning styles

Cited by 39 publications

References 99 publications

An exploration of quality management practices in the manufacturing industry of Ethiopia

An exploration of quality management practices in the manufacturing industry of Ethiopia

Coupling Coordination Analysis of Technological Innovation, Standards, and Quality: Evidence From China

Environmental practices and firm performance in emerging markets: the mediating role of product quality

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