2020
DOI: 10.1177/0008125620968636
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Open Innovation for Wicked Problems: Using Proximity to Overcome Barriers

Abstract: Open innovation is a viable strategy to solve wicked problems. However, the complexity of these types of problems renders the management of open innovation initiatives (even) more difficult. How can managers make open innovation for complex or even wicked problems work? This article examines case studies of open innovation initiatives adopting a health care service innovation. It uses the proximity framework to identify several ways in which open innovation barriers can be overcome despite their complexity. Th… Show more

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Cited by 23 publications
(15 citation statements)
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“…Although we also observed such attempts at SOO, the changing involvement of stakeholders precluded time for trust-building interactions required for mutual (re)alignment. Authoritative closures can be helpful in this regard as they can alleviate the tensions between individual goals and shared objectives (O'Mahony & Ferraro, 2007), and direct their efforts towards shared goals even when time is scarce (Endrissat & Islam, 2021) while reducing inertia due to a lack of social, cognitive, and organizational proximity between participants (Ooms & Piepenbrink, 2021). Therefore, authoritative closures-e.g.…”
Section: Distributed Orchestration Of Open Innovationmentioning
confidence: 99%
See 1 more Smart Citation
“…Although we also observed such attempts at SOO, the changing involvement of stakeholders precluded time for trust-building interactions required for mutual (re)alignment. Authoritative closures can be helpful in this regard as they can alleviate the tensions between individual goals and shared objectives (O'Mahony & Ferraro, 2007), and direct their efforts towards shared goals even when time is scarce (Endrissat & Islam, 2021) while reducing inertia due to a lack of social, cognitive, and organizational proximity between participants (Ooms & Piepenbrink, 2021). Therefore, authoritative closures-e.g.…”
Section: Distributed Orchestration Of Open Innovationmentioning
confidence: 99%
“…Because these problems have no apparent owner and affect a multitude of stakeholders in diverse ways, their solution often hinges upon the involvement of various stakeholders who bring different perspectives throughout the OI process. When such OI initiatives involve a ‘wicked problem’ (Rittel & Webber, 1973), both the issues and potential solutions may be disputed by diverse stakeholders who possess divergent understandings (Ooms & Piepenbrink, 2021). As the underlying problems are often ill-defined and poorly understood, the involved stakeholders need to continuously (re)frame the issue (Head, 2019) and (re)align their perspectives (Seidl & Werle, 2018).…”
Section: Introductionmentioning
confidence: 99%
“…To start with, Ooms and Piepenbrink 40 focuses on wicked problems-problems of extraordinarily complex and uncertain nature-such as societal challenges. Based on empirical cases involving healthcare service innovations, Ooms and Piepenbrink 40 develops a proximity framework with managerial remedies to open innovation barriers in complex problems.…”
Section: About the Special Sectionmentioning
confidence: 99%
“…The closer the geographical proximity, the greater the likelihood of face-to-face and in-depth communication between members. This is conducive to the spread of tacit knowledge and reduce the risk of digital green caused by information asymmetry [43]. Moreover, DGI personnel have a similar educational background, which is conducive to the development of LDGIN.…”
Section: Ldgin and Dgi Of Manufacturing Enterprisesmentioning
confidence: 97%