Proceedings of the 21th LACCEI International Multi-Conference for Engineering, Education and Technology (LACCEI 2023): “Leaders 2023
DOI: 10.18687/laccei2023.1.1.158
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Operating Model Based on Knowledge Management for Administrative Processes in the Study Control Department

Abstract: This project has as main objective to propose an operating model based on knowledge management for administrative processes in educational institutions. With this in mind, a population consisting of six (6) people was taken that makes up the administrative staff of the study control department of the Haydeé Calles de Medina Educational Unit of the city of Coro in the state of Falcón. The data collection techniques will be based on direct observation and a questionnaire type survey, the methodology to be used i… Show more

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