2010
DOI: 10.1057/jors.2009.138
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Operational complexity and supplier–customer integration: case study insights and complexity rebound

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Cited by 41 publications
(30 citation statements)
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“…Based on the Council of Supply Chain Management Professional (CSCMP), supply chain is identical to a complex system with a series of activities including planning and managing the entire process in supply chain network. Supply chain also consists of simultaneous interaction between companies and channel or partners in uncertain conditions (Sivadasan et al, 2002(Sivadasan et al, , 2006(Sivadasan et al, , 2010(Sivadasan et al, , 2013Motiwalla and Thompson, 2012). The main key to effectively manage a supply chain network is to manage the process of coordination and integration between supply chain network component (channel/partner) and supply chain network flow (Motiwalla and Thompson, 2012).…”
Section: Supply Chainmentioning
confidence: 99%
“…Based on the Council of Supply Chain Management Professional (CSCMP), supply chain is identical to a complex system with a series of activities including planning and managing the entire process in supply chain network. Supply chain also consists of simultaneous interaction between companies and channel or partners in uncertain conditions (Sivadasan et al, 2002(Sivadasan et al, , 2006(Sivadasan et al, , 2010(Sivadasan et al, , 2013Motiwalla and Thompson, 2012). The main key to effectively manage a supply chain network is to manage the process of coordination and integration between supply chain network component (channel/partner) and supply chain network flow (Motiwalla and Thompson, 2012).…”
Section: Supply Chainmentioning
confidence: 99%
“…In this context, complexity is estimated by analysing the deviation between observed and scheduled resource states (in other words, the probability of a resource being out of schedule) which is captured through real-time process observations taken at regular intervals. This symptom is a consequence of dynamic complexity and investigated by means of Shannon entropy in numerous studies (Alfaro and Sepulveda, 2006;Calinescu et al, 1998;Calinescu, 2002;Frizelle and Suhov, 2001;Frizelle and Woodcock, 1995;Huaccho Huatuco et al, 2009;Sivadasan et al, 2010;Smart et al, 2013;Wu et al, 2007;Zhang and Efstathiou, 2006;Zhang, 2011Zhang, , 2012. The third symptom in this class is the uncertainty in handling increased product variety which is often linked to the risk factors associated with operator's choices of tools, fixtures, and assembly procedures.…”
Section: Symptoms Observed Via Operational Uncertaintiesmentioning
confidence: 99%
“…Ulrich and Eppinger [10] assigned performance parameters to product configurations and their variations, development, purchase, logistics, production, IT, but practically to every facility sub-process. Finally authors [11,12] developed an information-based measure applicable in complexity assessment of any manufacturing system.…”
Section: State Of the Art In Manufacturing Complexity Managementmentioning
confidence: 99%