“…However, for industrial businesses, the problem lies not in making such devices, but in digitizing the business to be at the forefront of controlling digital platforms and digital industrial equipment, and in transforming from a product-based business model to one that incorporates live services within their machines. For example, in healthcare, traditional software focused on medical records and document management is being replaced by cloud computing with instantaneous access to patients' data; in supply chain management (Ben-Daya et al, 2019;Calatayud et al, 2018), "self-thinking supply chains" based on IoT and AI-ML enable firms to receive supply chain events from different partners and suppliers, analyzing those events, and take proactive business decisions; in shipping, IBM and Maersk have a blockchain-based system to trace container shipping (Lal and Johnson, 2018); in airlines, the automated cockpit grows increasingly complex and substitutes for traditional piloting (Casner et al, 2014). Yet, the danger, let alone opportunity, posed by IIoT for industrial businesses is especially sharp.…”