“…Five core blocks, 'Content', 'Human resources', 'Personalised approach', 'Timing' and 'Setting', essential for personalised care-giver support, were developed in the programme's development phase using insider knowledge from important stakeholders revealed through qualitative research methods (Krieger et al, 2017). The three facilitating blocks, 'Network building', 'Communication' and 'Social safety-net', that together will serve as a lifebelt for the programme within the existing support system, were developed in the programme's optimisation phase, before the programme was implemented, by using Participatory Action Research (Krieger et al, 2019). To manage the implementation of the programme, two instruments were developed using the inputs of a combined stakeholder and risk analysis (Krieger et al, 2020).…”