Background
Quality oncological care demands the joint effort from different healthcare professionals; therefore, Clinical Pathways could benefit a well-defined group of patients using organized interventions to standardize and increase care processes efficiency. The objective is to develop an integrated patient centered care based on evidence guidelines, patients feedback and best practices to facilitate communication and coordination between the multidisciplinary teams. Official health entities should have tools to identify their oncological clinical pathways for a better institutional organization while aiming to reduce mortality rates and contain costs without compromising the quality.
Methods
With the use of specifically designed questionnaires, we intended to identify a physical oncology clinical pathway. By determining the tumor staging at service arrival; time intervals on tumor suspicion/diagnosis confirmation and diagnosis/first treatment; referral pathway; diagnostic networks and patient Follow-up from a sample of nurses and physicians in a regional health unit, overseeing two regional hospitals (RHs) and 14 primary healthcare centers (PHCs) in a rural interior region in Portugal, we were able to determine and identify the oncology clinical pathway available to cancer patients in the region.
Results
Our findings point to different appreciations of tumor staging at arrival in PHCs and RHs (the latter receiving more metastatic cases); consensus of approximately 4 weeks between tumor suspicion-diagnostic and divided opinions regarding diagnostic-treatment time interval. Moreover, PHCs depend on private laboratories for their diagnostics confirmation, contrarily to the RHs which are resolved locally. Referral pathways indicate almost half of the patients being sent from primary healthcare centers to National Reference Hospitals instead of being treated at a Regional Hospital. Patient follow-up is carried out throughout the local health unit, however, is more developed at RHs. As patients advance through the clinical pathway and approach their treatment stages the number of healthcare professionals reduce leaving mostly Hospital staff involved in this phase and healthcare centers staff primarily involved in diagnostic stages.
Conclusion
Our questionnaires helped gain insight on the clinical pathway to not only illustrate it but also analyze important sections, strength of association between its parts and points of entry for patients into the healthcare system.