“…Hospitals crowding problem is defined in detail (context, causes, effects […]) by many works (Jebbor et al , 2018), (Boyle et al , 2012) and (Casalino et al , 2013). Works dealing with this problem focus their studies either on human resources (de Bruin et al , 2010), (Beeknoo and Jones, 2016), (Green and Liu, 2015), (Boulton et al , 2016) and (Kokangul et al , 2017) or material resources (Izady and Worthington, 2012), (Zeltyn et al , 2011), (Green et al , 2006), (Vass and Szabo, 2015) and (Bekker et al , 2017). Only few ones study both resources types, but separately (without being combined) (Mital, 2010).…”