2002
DOI: 10.1007/3-540-36110-3_7
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Optimizing Quality of Service Using Fuzzy Control

Abstract: Abstract. The rapid growth of eCommerce increasingly means business revenues depend on providing good quality of service (QoS) for web site interactions. Traditionally, system administrators have been responsible for optimizing tuning parameters, a process that is time-consuming and skills-intensive, and therefore high cost. This paper describes an approach to automating parameter tuning using a fuzzy controller that employs rules incorporating qualitative knowledge of the effect of tuning parameters. An examp… Show more

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Cited by 54 publications
(33 citation statements)
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“…Recently, control theory has been applied to computing systems including control of HTTP servers [7], [8], email servers [9], quality of service assurance [10], internet traffic control [11], and load balancing. Computing systems have some characteristics that are typically not seen in traditional control applications in robotics and aircraft.…”
Section: B Feedback Control In Computing Systemsmentioning
confidence: 99%
“…Recently, control theory has been applied to computing systems including control of HTTP servers [7], [8], email servers [9], quality of service assurance [10], internet traffic control [11], and load balancing. Computing systems have some characteristics that are typically not seen in traditional control applications in robotics and aircraft.…”
Section: B Feedback Control In Computing Systemsmentioning
confidence: 99%
“…As a result, businesses are seeking quality of service (QoS) guarantees from their service providers. (Diao et al, 2002a). These guarantees are expressed as part of service level agreements (SLAs).…”
Section: Fuzzy Logic Conceptsmentioning
confidence: 99%
“…Similarly, the authors in [22] propose a profit-oriented feedback control system that automates the admission control decisions in a way that balances the loss of revenue due to rejected work against the penalties incurred if admitted work has excessive response times. The authors in [23] describe an approach to automate parameter tuning using a fuzzy controller that employs rules incorporating qualitative knowledge of the effect of tuning parameters.…”
Section: Related Workmentioning
confidence: 99%