Optimizing telemedicine encounters for oral and maxillofacial surgeons during the COVID-19 pandemic

Moon, Hwi Sean; Wang, Tim T.; Rajasekaran, Karthik; Brewster, Ryan; Shanti, Rabie M.; Panchal, Neeraj

doi:10.1016/j.oooo.2020.08.015

Cited by 14 publications

(12 citation statements)

References 13 publications

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“…5,6 Telemedicine has been used in almost every specialty, including procedural specialties. 5,[7][8][9][10][11][12][13][14][15][16][17] Further, especially since the beginning of the COVID-19 pandemic, telemedicine use has increased internationally. [18][19][20][21] Although various forms of telemedicine, including phone calls and electronic messaging, have been used extensively in our clinic for years, the COVID-19 pandemic has led to the implementation and successful use of audiovisual technologies for patient care visits across the Mayo Clinic enterprise.…”

mentioning

confidence: 99%

Physician Satisfaction With Telemedicine During the COVID-19 Pandemic: The Mayo Clinic Florida Experience

Malouff¹,

TerKonda²,

Knight³

et al. 2021

Mayo Clinic Proceedings: Innovations, Quality & Outcomes

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Objective To evaluate physician perceptions and attitudes toward telemedicine use at a tertiary care academic institution in Northeast Florida during the COVID-19 pandemic. Methods An anonymous 38-question cross-sectional survey was developed using Qualtrics and emailed to all staff physicians from all specialty disciplines at the Mayo Clinic Florida. The survey was open from August 17, 2020 through September 1, 2020. Collected data included general demographics and employment information, attitude and experience with telemedicine use before and during COVID-19, perception of patients’ experience, and the effect of telemedicine on burnout. Results The survey was distributed to 529 eligible physicians at our institution, with 103 physicians responding (19.5%). The distribution of specialties was 22.3% primary care specialties, 40.8% other internal medicine subspecialties, and 17.5% surgical specialties. Collectively, 63% found comparable quality of care when provided virtually (vs. in-person), while 80% perceived telemedicine as cost-effective. A total of 76% of physicians felt that telemedicine increased flexibility and control over patient-care activities, with 36% reporting improved work-life balance and 30% reporting improved burnout symptoms. Overall, 42% preferred using telemedicine over in-person visits when possible. Conclusions Physicians generally held positive attitudes regarding the adoption of telemedicine, and perceived that the quality of healthcare delivery as generally comparable to in-person care. Future studies are needed to explore attitudes regarding telemedicine after the pandemic, and how this virtual technology may be further utilized to improve physicians’ professional and personal well-being.

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mentioning

confidence: 99%

Physician Satisfaction With Telemedicine During the COVID-19 Pandemic: The Mayo Clinic Florida Experience

Malouff¹,

TerKonda²,

Knight³

et al. 2021

Mayo Clinic Proceedings: Innovations, Quality & Outcomes

View full text Add to dashboard Cite

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“…For example, in fields related to orofacial pain, including oral and maxillofacial surgery, oral medicine and neurology, guidelines have been made to most efficiently conduct a thorough examination. [12][13][14] Although other papers have reviewed the use of telemedicine to screen or triage patients with a temporomandibular disorder 12,15,16 , none have given specific recommendations on how to perform a comprehensive examination for the diagnosis and treatment planning using this method of communication. The telemedicine examination detailed in this paper closely parallels the one performed in the clinic and allows for a preliminary diagnosis in a wide range of orofacial pain conditions as shown in our study.…”

Section: Discussionmentioning

confidence: 99%

“…Thus, as the use of telemedicine becomes increasingly widespread, guidelines are being made on how to best assess and treat patients remotely. For example, in fields related to orofacial pain, including oral and maxillofacial surgery, oral medicine and neurology, guidelines have been made to most efficiently conduct a thorough examination 12–14 …”

Section: Discussionmentioning

confidence: 99%

The utility of telemedicine in orofacial pain: Guidelines for examination and a retrospective review at a hospital‐based practice

Bavarian

Pharr

Handa

et al. 2022

J of Oral Rehabilitation

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Following the onset of the COVID-19 pandemic in 2020, hospitals and dental clinics temporarily limited their patient services and instead relied upon telemedicine to provide consultations and follow-up visits remotely. Various medical and dental specialties, including oral and maxillofacial surgery and oral medicine, have since adapted by providing care remotely and continue to do so. [1][2][3] However, the use of telemedicine in orofacial pain for examination, evaluation, and diagnostic utility has not been well described. The goal of this retrospective review is to detail the format of a telemedicine examination for a new patient with an orofacial pain condition so that other providers may be able to employ similar techniques.

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“…Firstly, in the current period, telemedicine could reduce the number and size of patient gatherings, making hospitals safer, while at the same time causing a decrease in mobility and thus reducing crowding on public transport crowding for those unable to travel with a private car. Moreover, if the situation becomes worse, hospitals will be forced to cancel or defer all non-essential consultations to further reduce the mobility of people (Moon et al, 2020).…”

Section: Discussionmentioning

confidence: 99%

Working in the era of COVID-19: An organization model for maxillofacial surgery based on telemedicine and video consultation

Robiony

Bocin

Sembronio

et al. 2021

Journal of Cranio-Maxillofacial Surgery

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Optimizing telemedicine encounters for oral and maxillofacial surgeons during the COVID-19 pandemic

Cited by 14 publications

References 13 publications

Physician Satisfaction With Telemedicine During the COVID-19 Pandemic: The Mayo Clinic Florida Experience

Physician Satisfaction With Telemedicine During the COVID-19 Pandemic: The Mayo Clinic Florida Experience

The utility of telemedicine in orofacial pain: Guidelines for examination and a retrospective review at a hospital‐based practice

Working in the era of COVID-19: An organization model for maxillofacial surgery based on telemedicine and video consultation

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