Proceedings of the 2019 Conference of the International Fuzzy Systems Association and the European Society for Fuzzy Logic and 2019
DOI: 10.2991/eusflat-19.2019.9
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Order Fulfillment Performance Evaluation in Supply Chain Management Under Intuitionistic Fuzzy Environment

Abstract: Supply chain management process includes many activities to transform raw materials into final products considering with customer satisfaction. Order fulfillment process is one of them and plays a critical role in ensuring customer satisfaction. This study proposes uncertain dynamic intuitionistic decision making method in order to evaluate order fulfillment performance. The method uses intervalvalued intuitionistic fuzzy numbers and simple calculation operators. Three firms are evaluated according to seven cr… Show more

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Cited by 3 publications
(2 citation statements)
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“…Researchers [20][21][22][23] have also explored the application of IFS in uncertain dynamic intuitionistic fuzzy MCDM for assessing order fulfilment performance in firms. Aydin and Kahraman [24] endorsed this method as a valuable tool for solving MCDM problems in an intuitionistic fuzzy (IF) environment.…”
Section: Applying Topsis To Intuitionistic Fuzzy Setsmentioning
confidence: 99%
“…Researchers [20][21][22][23] have also explored the application of IFS in uncertain dynamic intuitionistic fuzzy MCDM for assessing order fulfilment performance in firms. Aydin and Kahraman [24] endorsed this method as a valuable tool for solving MCDM problems in an intuitionistic fuzzy (IF) environment.…”
Section: Applying Topsis To Intuitionistic Fuzzy Setsmentioning
confidence: 99%
“…A performance assessment problem needs expert judgments, and thus, the complexity of this decision-making problem increases in the form of subjectivity and vagueness. Due to the shortcomings created by the subjectivity of human judgments and the vagueness of data, fuzzy set theory can be used in performance-assessment-related decision-making processes [9]. The use of a fuzzy approach provides approximate reasoning methods that can handle the inherent subjectivity.…”
Section: Introductionmentioning
confidence: 99%