Organisational innovation: does structure, culture, and country of origin matter?

Frontline Bureaucratic Attitude toward Administrative Integration: Does Organizational Configuration Matter?

“…Although centralized decision-making allows frontline bureaucrats to concentrate on delivering their tasks, it limits their participation in local policymaking (Glisson & Martin, 1980; Hage & Aiken, 1967). Previous research has shown that centralized decision-making, accompanied by formalized rules, may have adverse effects on organizational innovation and performance when addressing complex issues (e.g., Chebat et al, 2002; Jantan et al, 2008). Administrative integration, on the other hand, tends to decentralize decision-making, reduce departmentalization of knowledge, and establish a polycentric coordination mechanism to enable distinct and interdependent components to work together effectively (e.g., Barki & Pinsonneault, 2005; Egeberg & Trondal, 2018; Willem & Buelens, 2007).…”