Organization, work and work reactions: a study of the relationship between organizational aspects of nursing and nurses' work characteristics and work reactions

Abstract

This article describes a quantitative, correlational study of the relationship between organizational aspects (such as the predictability of the care), work characteristics (autonomy and workload) and work reactions (work satisfaction and health complaints) in nursing work. The variables have been measured by questionnaires. Subjects were 155 nurses from nine units in two general hospitals in the Netherlands. Several organizational aspects seem to be correlated with work characteristics and work reactions. Organizational aspects particularly influence work characteristics and play, therefore, a mediating role in the relationship between organizational aspects and work reactions. Job satisfaction is not only correlated with the autonomy, but also with workload. Health complaints appeared to be mainly correlated with the workload. It is concluded that for an improvement of job satisfaction and reduction of health complaints, it is not only necessary to improve autonomy and reduce workload, but also to pay attention to organizational aspects because these may influence the work characteristics.

Transition to work and the career destinations of double degree nurses

“…These fi ndings are similar to results reported in studies into factors infl uencing the retention of graduates in nursing (Eley et al, 2010;Ingersoll, Olsan, Drew-Cates, DeVinney, & Davies, 2002;Tummers, Landeweerd, & van Merode, 2002). Also reported was support from other staff and the professional development opportunities.…”

Burnout in Relation to Specific Contributing Factors and Health Outcomes among Nurses: A Systematic Review

“…Work related stressors including job complexity, feedback/clarity, leadership styles, opportunities for promotion and growth, autonomy, workload [74,75,76], relations with the head nurse, peers and physicians, job conflict, cooperation, expectations and demands, development and motivation are related to job satisfaction and health complaints [77,78]. Contrary to this, other findings suggest that higher stress levels among nurses were associated with more health complaints but not with job satisfaction [79].…”

Studying the Status of Job Burnout and its Relationship with Demographic Characteristics of Nurses in Shiraz Nemazee Hospital

“…According to the definition of Maslach and Jackson, emotional exhaustion is "a sense of compression and loss of a person's emotional resources". On one hand, emotional exhaustion leads to the loss of individual emotional energy and makes that person lose his motivation to act and do something boring, and when symptoms of emotional exhaustion appears, the person has the feeling of helplessness [16], and since nurses are exposed to numerous stresses due to the nature of their job [1], the work environment eventually drains the emotional and psychological resources, thus leading to burnout syndrome [17]. In other words, due to nurses' exposure to stressful situations, death of patients, and also being responsible for the care of patients with special conditions, they are faced with emotional exhaustion and their ability to support patients and give quality care is reduced.…”